Doubletree Philadelphia, Philadelphia, Concierge

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Rank

10th

Out of 177

Doubletree Philadelphia	Average Price: $222 Check Rates

Hotel Class:

237 South Broad Street

Philadelphia, 19107-5686 View map

3-Star Hotel Rank: 2 of 57
Average review rating: 3.93

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (36) , Travelocity (13) , TripAdvisor (440) , YahooTravel (32)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (44) bathroom (58) bed (72) bill (16) breakfast (161) charge (18) check in (83) check out (17) checkout (14) complimentary (21) concierge (23) cost (17) deal (25) decor (21) dinner (23) downtown (46) fee (10) fitness center (12) food (78) front desk (124) gym (17) hot tub (22) hotel (694) housekeeping (32) lobby (83) location (294) manager (29) money (22) parking (92) pillow (15) pool (79) price (57) rate (43) recommend (51) restaurant (133) room (735) room service (41) sauna (14) service (113) shower (34) staff (269) street (112) suite (11) towel (15) valet (19) value (26) view (111) walk (93) wireless (21)

Concierge

Appears in 23 comments.

81% wrote positive comments about concierge

The following words were used in comments with Concierge:
accommodating (2) area (2) breakfast (2) busy (3) desk (12) floor (2) friendly (5) helpful (10) hotel (4) lighting (2) location (2) lounge (2) need (2) nice (2) secure (2) service (6) staff (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Friendly staff when we arrived, room on Concierge floor recently redone and nice.

"When in Phildelphia, Doubletree City Center is Good Option! " Read full review on TripAdvisor 2/21/2012 Vote

2. Helpful concierge staff.

"Too many critical misses; too few hits. " Read full review on TripAdvisor 8/17/2011 Vote

3. The front desk and concierge service was outstanding, but the restaurant service was extremely slow (because of the crowds).

"Large hotel in central Philadelphia " Read full review on TripAdvisor 6/13/2011 Vote

4. was a bit disappointed, however the concierge was fabulous and very helpful.

"A surprise getaway weekend that was nice " Read full review on TripAdvisor 4/17/2011 Vote

5. And the concierge located in the lobby was tremendously helpful when we asked about how the St.

"Great location, wonderful service! " Read full review on TripAdvisor 3/25/2011 Vote

6. the front desk, concierge, doorman were all very friendly and accommodating.

"Great location, typical Hilton " Read full review on TripAdvisor 9/27/2010 Vote

7. Got to try out the concierge lounge - they had light breakfast in the morning and light snacks in the evening; it took up a smaller area on two floors, the uppermost of which was also a 'business center' with a workstation, printer, and free internet.

"Wonderful stay, fantastic location, great staff " Read full review on TripAdvisor 3/23/2010 Vote

8. The concierge desk has great recommendations for area dining and transportation.

"GREAT WITH ONE EXCEPTION " Read full review on YahooTravel 10/23/2009 Vote

9. Concierge was very good, however, problems came up later on.

"Beware if you forget something " Read full review on TripAdvisor 10/10/2009 Vote

10. The hotel restaurants were quite dissapointing, the business centre adequate, the concierge helpful and the beds very comfortable.

"I quite liked my stay here " Read full review on TripAdvisor 12/30/2008 Vote