Miami Sofitel, Miami, Staff

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Rank

8th

Out of 468

Miami Sofitel	Average Price: $135 Check Rates

Hotel Class:

5800 Blue Lagoon Drive

Miami, 33126 View map

4-Star Hotel Rank: 4 of 58
Average review rating: 3.82

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (535) , Travelocity (12) , TripAdvisor (532) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (31) bar (126) bath (13) bathroom (89) beach (79) bed (156) bill (12) breakfast (126) charge (35) check in (70) check out (20) complimentary (19) concierge (68) cost (29) deal (27) decor (22) dinner (61) discount (12) downtown (27) fee (16) food (144) front desk (54) gym (17) hotel (1013) housekeeping (17) lobby (121) location (139) lunch (12) manager (23) money (36) parking (76) pillow (25) pool (202) price (88) rate (41) recommend (82) restaurant (226) room (780) room service (57) service (223) sheets (14) shower (37) shuttle (218) staff (293) suite (47) towel (33) value (48) view (86) walk (34) wireless (28)

Staff Traveler Insight - Friendly Staff

Appears in 293 comments.

96% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (15) bar (13) clean (28) comfortable (15) concierge (13) desk (14) extremely (18) friendly (86) good (41) great (28) helpful (76) hotel (65) nice (56)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Price is reasonable, Rooms are wonderful, staff is super friendly and helpful, food at bar was great (late night great sandwiches, appetizers, etc. and restaurant was fantastic for breakfast.

"Can't Wait to go Back to Sofitel Miami " Read full review on TripAdvisor 5/19/2012 Vote

2. Front desk staff was excellent at both checking in and out.

"Excellent service " Read full review on TripAdvisor 5/16/2012 Vote

3. The staff was friendly and helpful.

"Sofitel Miami just a reference ! " Read full review on TripAdvisor 5/14/2012 Vote

4. The staff was so, so courteous.

"Excellent " Read full review on TripAdvisor 5/13/2012 Vote

5. The staff were all very nice and attentive.

"Really needs attention " Read full review on TripAdvisor 5/10/2012 Vote

6. The staff was friendly, helpful and supremely efficient.

"Excellent hotel for overnite layover at MIA " Read full review on TripAdvisor 5/9/2012 Vote

7. Staff very helpful, I was treated like a queen during my stay.

"Sofitel- Excellence in Service! " Read full review on TripAdvisor 5/9/2012 Vote

8. We got there and were greeted by a gorgeous staff, that seemed to be waiting on us.

"Our stay at the Sofitel. " Read full review on TripAdvisor 4/27/2012 Vote

9. This last time I found the reception and other staff even more helpful and efficient than other times.

"Great experience " Read full review on TripAdvisor 4/27/2012 Vote

10. The staff at the front desk was extremely welcoming upon check-in.

"Nice hotel with excellent service " Read full review on TripAdvisor 4/26/2012 Vote