Miami Sofitel, Miami, Concierge

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OpinionWell
Rank

8th

Out of 468

Miami Sofitel	Average Price: $135 Check Rates

Hotel Class:

5800 Blue Lagoon Drive

Miami, 33126 View map

4-Star Hotel Rank: 4 of 58
Average review rating: 3.82

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (535) , Travelocity (12) , TripAdvisor (532) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (31) bar (126) bath (13) bathroom (89) beach (79) bed (156) bill (12) breakfast (126) charge (35) check in (70) check out (20) complimentary (19) concierge (68) cost (29) deal (27) decor (22) dinner (61) discount (12) downtown (27) fee (16) food (144) front desk (54) gym (17) hotel (1013) housekeeping (17) lobby (121) location (139) lunch (12) manager (23) money (36) parking (76) pillow (25) pool (202) price (88) rate (41) recommend (82) restaurant (226) room (780) room service (57) service (223) sheets (14) shower (37) shuttle (218) staff (293) suite (47) towel (33) value (48) view (86) walk (34) wireless (28)

Concierge

Appears in 68 comments.

96% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (5) great (5) helpful (27) hotel (15) luggage (4) nice (7) offers (5) personable (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Special kudos to the concierge on duty, he allowed my daugther to play with the 'marimba' on his desk, with a big smile on his face.

"Excellent service " Read full review on TripAdvisor 5/16/2012 Vote

2. I had planned on a secret proposal to my now Fiance', and the concierge made it PERFECT.

"Fantastic Hotel " Read full review on TripAdvisor 5/14/2012 Vote

3. The concierge desk was extremely helpful in getting taxis, helping us rent a car, giving us directions, etc. Nothing seemed too much to ask.

"Lovely! " Read full review on TripAdvisor 5/10/2012 Vote

4. We were very impressed with the doormen, very friendly and helpful, the Concierge Fabil was WONDERFUL.

"Sofitel Miami " Read full review on TripAdvisor 4/14/2012 Vote

5. The concierge was wonderful with out luggage and getting us personal coffee pots for our rooms.

"Wonderful Reception and the best in service " Read full review on TripAdvisor 3/26/2012 Vote

6. I needed a cab, and after they called several cab companies without any arrivals (there were visible shortages at nearby hotels too), the concierge offered a complimentary limo ride to my destination.

"Great service, good rooms. " Read full review on TripAdvisor 3/13/2012 Vote

7. Front desk and concierge staff were very helpful.

"Not The Sofitel I'm Used To " Read full review on TripAdvisor 3/3/2012 Vote

8. The concierge went above and beyond helping us arrange our international boarding passes, even to the point of calling the airline.

"Excellent Hotel " Read full review on TripAdvisor 2/28/2012 Vote

9. Reception staff and concierge very nice (David was professional).

"Good for airport nearby " Read full review on TripAdvisor 1/8/2012 Vote

10. The concierge service was also excellent.

"JUST PERFECT " Read full review on TripAdvisor 1/4/2012 Vote