Lenox Hotel Boston, Boston, Staff

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Rank

3rd

Out of 197

Lenox Hotel Boston	Average Price: $330 Check Rates

Hotel Class:

61 Exeter Street at Boylston

Boston, 02116-2699 View map

4-Star Hotel Rank: 3 of 38
Average review rating: 4.44

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (64) , Travelocity (6) , TripAdvisor (1011) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (55) bar (282) bath (36) bathroom (221) bed (159) breakfast (171) charge (40) check in (82) check out (22) closet (42) complimentary (107) concierge (206) cost (32) deal (37) decor (55) dinner (80) discount (18) downtown (33) food (139) front desk (146) gym (28) hotel (2015) housekeeping (32) lobby (214) location (673) lunch (23) maid (23) manager (32) money (37) neighborhood (20) parking (48) pillow (38) price (93) rate (83) recommend (197) restaurant (422) room (1525) room service (59) service (488) shower (51) staff (845) street (220) suite (135) towel (26) valet (46) value (52) view (135) walk (219) walk in (20) wireless (78)

Staff Traveler Insight - Friendly Staff

Appears in 845 comments.

95% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (31) bar (30) best (34) clean (41) comfortable (31) concierge (55) desk (63) excellent (60) friendly (248) good (42) great (93) helpful (259) hotel (226) location (86) nice (44) welcoming (42) wondering (36)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Not only the staff was attentive and answered all our needs, but they also made us feel very welcome.

"What a wonderful hotel! " Read full review on TripAdvisor 5/21/2012 Vote

2. All of the staff are so friendly and everyone always makes a point of saying 'hello' to you as a guest,This is a great hotel, ideal for exploring the city, 2 mins walk to nearest T (subway stop).

"Another excellent stay at the Lenox " Read full review on TripAdvisor 5/20/2012 Vote

3. The staff was top notch and very welcoming.

"great location " Read full review on TripAdvisor 5/17/2012 Vote

4. Their staff was great.

"Great Experience " Read full review on TripAdvisor 5/14/2012 Vote

5. Very warm and helpful staff.

"The Lenox, we really stayed here! " Read full review on TripAdvisor 5/12/2012 Vote

6. Very friendly and helpful staff as soon as I arrived.

"beautiful historic hotel and a great location " Read full review on TripAdvisor 5/4/2012 Vote

7. The staff were warm and welcoming.

"As beautiful as Boston " Read full review on TripAdvisor 5/2/2012 Vote

8. Great staff and comfortable room.

"Great Hotel " Read full review on TripAdvisor 4/30/2012 Vote

9. All the staff were very attentive and seemed genuinely interested in us and our days outings.

"Stay at the Lenox " Read full review on TripAdvisor 4/29/2012 Vote

10. Seriously though this is an excellent hotel where the staff make you feel very welcome indeed.

"A delightful place to stay " Read full review on TripAdvisor 4/28/2012 Vote