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Rank
3rd
Out of 197

Lenox Hotel Boston

Average Price: $330  
 
Hotel Class:
61 Exeter Street at Boylston
Boston, 02116-2699 View map  
4-Star Hotel Rank: 3 of 38
Average review rating: 4.44
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (64) , Travelocity (6) , TripAdvisor (1011) , YahooTravel (26)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complimentary
Appears in 107 comments. 
98% wrote positive comments about complimentary
The following words were used in comments with Complimentary:
breakfast (8)   chocolate (18)   coffee (26)   comfortable (8)   desk (7)   drink (11)   free (9)   fridge (12)   great (7)   hotel (12)   internet (7)   large (8)   lobby (16)   nice (9)   night (9)   room (48)   service (17)   touch (8)   water (38)   wine (7)    
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1. They always welcomed you back when you entered the lobby and even sent a complimentary bottle of wine to our room after hearing we were celebrating our anniversary.
"Great Experience " Read full review on TripAdvisor   5/14/2012 Vote      
2. The complimentary basket of crisps and chocolate, and the handwritten note was a great touch.
"Great Hotel, Great Stay " Read full review on TripAdvisor   5/9/2012 Vote      
3. It was fine, very clean and the complimentary toiletries (Aveda products) were replenished daily as was the bottled water in the fridge.
"Stay at the Lenox " Read full review on TripAdvisor   4/29/2012 Vote      
4. Everything worked as it should and housekeeping were very attentive, replacing the complimentary water more than once a day on occasion.
"Great hotel " Read full review on TripAdvisor   4/16/2012 Vote      
5. Our room was quite large and comfortable, with numerous features which clearly set it apart from traditional US hotel rooms: elegant and stylish furniture, prime quality wallpaper, marble bathroom, Bose iPod docking station, safe, complimentary water, bathrobes, and a huge closet to store coats, bags etc. My only criticism concerns the beds, which were really quite small.
"Very elegant hotel, great value for money " Read full review on TripAdvisor   4/13/2012 Vote      
6. The complimentary breakfast tea and coffee is a nice touch and the cookies in the afternoon are delicious.
"The Best in Boston " Read full review on TripAdvisor   4/8/2012 Vote      
7. We'd a dressing room which contained a safe, a fridge, with complimentary bottles of water.
"Great hotel, fab location for seeing Boston " Read full review on TripAdvisor   4/8/2012 Vote      
8. Every morning there were complimentary bananas & in the evening choc chip cookies at reception.
"Great hotel, fab location for seeing Boston " Read full review on TripAdvisor   4/8/2012 Vote      
9. The little things like a friendly smile, the front desk, a simple Hello every morning as we went downstairs, the balloons and treats that were waiting in the room for my daughter, checking up on us as we entered our room, the early check in once a room opened up, the friendly doorman, the complimentary coffee and tea in the morning, the chocolate treats at turn down, the water in the room, Free internet, the wonderful people who cleaned the room, the friendly bellboy.
"It's the little things that make a visit a great one... " Read full review on TripAdvisor   4/6/2012 Vote      
10. They secured a generator ASAP, offered all guests a complimentary breakfast on the morning after the power went out, and ensured that we got reservations and transportation to a great restaurant to replace the ones that had to be cancelled.
"Unparalleled Service at the Lenox " Read full review on TripAdvisor   3/16/2012 Vote      
   
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