Lenox Hotel Boston, Boston, Service

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Rank

3rd

Out of 197

Lenox Hotel Boston	Average Price: $330 Check Rates

Hotel Class:

61 Exeter Street at Boylston

Boston, 02116-2699 View map

4-Star Hotel Rank: 3 of 38
Average review rating: 4.44

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (64) , Travelocity (6) , TripAdvisor (1011) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (55) bar (282) bath (36) bathroom (221) bed (159) breakfast (171) charge (40) check in (82) check out (22) closet (42) complimentary (107) concierge (206) cost (32) deal (37) decor (55) dinner (80) discount (18) downtown (33) food (139) front desk (146) gym (28) hotel (2015) housekeeping (32) lobby (214) location (673) lunch (23) maid (23) manager (32) money (37) neighborhood (20) parking (48) pillow (38) price (93) rate (83) recommend (197) restaurant (422) room (1525) room service (59) service (488) shower (51) staff (845) street (220) suite (135) towel (26) valet (46) value (52) view (135) walk (219) walk in (20) wireless (78)

Service

Appears in 488 comments.

94% wrote positive comments about service

The following words were used in comments with Service:
clean (21) concierge (31) customer (36) excellent (56) food (25) friendly (38) good (47) great (82) helpful (28) hotel (159) location (53) love (21) nice (23) night (28)

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1. But if you are looking for a charming old world historic hotel with fantastic service and one of the best smelling lobbies around then I would highly recommend The Lenox Hotel.

"Made the right choice. " Read full review on TripAdvisor 5/19/2012 Vote

2. Great service, rooms are lovely.

"Lenox Hotel Boston " Read full review on TripAdvisor 5/15/2012 Vote

3. An historic hotel with lots of character, excellent service, and modern amenities.

"Excellent stay " Read full review on TripAdvisor 5/14/2012 Vote

4. The restaurant while noisy at dinner served really good food and the service was impeccable - one young waiter in particular should be a role model for wait staff learning the job.

"Gracious Old World Hotel " Read full review on TripAdvisor 5/13/2012 Vote

5. Very traditional inside, had a good sized room, service was very attentive, had a few sleep problems on the first night due to noise but this didn't re-occur.

"Good stay on a business trip " Read full review on TripAdvisor 5/10/2012 Vote

6. The room on the 6th floor was nicely appointed, and always very clean with an efficient turndown service each day.

"Great Hotel, Great Stay " Read full review on TripAdvisor 5/9/2012 Vote

7. The services are very good.

"A lot of character and a great location. But too expensive. " Read full review on TripAdvisor 5/9/2012 Vote

8. The service was excellent with particularly helpful concierge in what and where to sightsee, how to get there and also suggesting restaurants and making bookings.

"As beautiful as Boston " Read full review on TripAdvisor 5/2/2012 Vote

9. We used the ticket to take us back to the airport, really simple journey, Green Line to Government Centre then Blue Line to the airport and a free bus shuttle service top the terminals.

"Stay at the Lenox " Read full review on TripAdvisor 4/29/2012 Vote

10. Great service, great location in Back Bay.

"Great Location " Read full review on TripAdvisor 4/26/2012 Vote