Lenox Hotel Boston, Boston, Concierge

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Rank

3rd

Out of 197

Lenox Hotel Boston	Average Price: $330 Check Rates

Hotel Class:

61 Exeter Street at Boylston

Boston, 02116-2699 View map

4-Star Hotel Rank: 3 of 38
Average review rating: 4.44

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (64) , Travelocity (6) , TripAdvisor (1011) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (55) bar (282) bath (36) bathroom (221) bed (159) breakfast (171) charge (40) check in (82) check out (22) closet (42) complimentary (107) concierge (206) cost (32) deal (37) decor (55) dinner (80) discount (18) downtown (33) food (139) front desk (146) gym (28) hotel (2015) housekeeping (32) lobby (214) location (673) lunch (23) maid (23) manager (32) money (37) neighborhood (20) parking (48) pillow (38) price (93) rate (83) recommend (197) restaurant (422) room (1525) room service (59) service (488) shower (51) staff (845) street (220) suite (135) towel (26) valet (46) value (52) view (135) walk (219) walk in (20) wireless (78)

Concierge

Appears in 206 comments.

97% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (18) extremely (10) friendly (28) good (10) great (34) helpful (82) hotel (35) recommend (16) reservation (15) welcoming (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Doormen and concierge were so helpful.

"Lenox Hotel Boston " Read full review on TripAdvisor 5/15/2012 Vote

2. The service was excellent with particularly helpful concierge in what and where to sightsee, how to get there and also suggesting restaurants and making bookings.

"As beautiful as Boston " Read full review on TripAdvisor 5/2/2012 Vote

3. The concierge was extremely helpful in helping us figure out how to get around.

"Great Hotel " Read full review on TripAdvisor 4/30/2012 Vote

4. Front of hotel staff were very pleasant including Kristie & Justin Concierge team who were excellent.

". A disappointment with the Lenox. Boston " Read full review on TripAdvisor 4/23/2012 Vote

5. The concierge service was very helpful.

"Truly outstanding! " Read full review on TripAdvisor 4/3/2012 Vote

6. Justin at concierge was particularly helpful to our group, and we appreciated his service.

"Perfect boutique hotel with excellent service " Read full review on TripAdvisor 3/31/2012 Vote

7. The Lenox looks like and is one of the old, Grande Dame, hotels, but it is sparklingly kept up, from finishes to uniforms, and the staff was unfailingly young, friendly and helpful - for example the concierge got us a moved reservation at a top restaurant during hectic restaurant week when it had been all my fault in giving her wrong date initially.

"Old world elegance, with modern standards and conveniences " Read full review on TripAdvisor 3/25/2012 Vote

8. The girls at the front desk are always smiling, concierge happy to help with anything and the bell staff friendly and nice.

"Left refreshed and rewarded! " Read full review on TripAdvisor 3/22/2012 Vote

9. I would be reluctant to single any individual out because the fact is that from the valet parking, the front desk, the concierge, the bellman and the housekeeping staff there was a consistent message that they were anxious to make our stay as pleasant as possible and to be helpful.

"First Class Service " Read full review on TripAdvisor 3/12/2012 Vote

10. The concierge service is exceptional.

"The Best Place to Stay in Boston " Read full review on TripAdvisor 3/2/2012 Vote