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Rank
3rd
Out of 197

Lenox Hotel Boston

Average Price: $330  
 
Hotel Class:
61 Exeter Street at Boylston
Boston, 02116-2699 View map  
4-Star Hotel Rank: 3 of 38
Average review rating: 4.44
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (64) , Travelocity (6) , TripAdvisor (1011) , YahooTravel (26)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 32 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
fantastic (2)   generous (6)   guest (2)   helpful (3)   hotel (11)   love (2)   maid (2)   management (32)   need (2)   night (2)   personable (3)   please (2)    
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1. Nonetheless, the general manager, Dan, did a wonderful job communicating with the guests about the odd power outage(s).
"Back Bay Beauty= The Lenox " Read full review on TripAdvisor   3/27/2012 Vote      
2. All the staff from the Manager to theporter were so friendly and helpful what a pleasure.
"Wow " Read full review on TripAdvisor   9/28/2011 Vote      
3. Taking our children into the restaurant one night, the manager immediately noticed and came across with pens and some lovely Boston guide books for them.
"Wonderful experience - the best staff I've ever encountered in a hotel! " Read full review on TripAdvisor   5/1/2011 Vote      
4. The entire staff was exceptional from the hotel desk managers to the bellhops -- incredibly helpful and they recalled many details we had told them about ourselves, our interests and things we liked to do.
"Boston's Gem!! " Read full review on TripAdvisor   2/24/2010 Vote      
5. the hotel manager please give yourself a big pat on the back.
"excellent hotel " Read full review on TripAdvisor   12/29/2009 Vote      
6. From the bell hop to the manager, the staff were fantastic.
"Best Hotel EVER " Read full review on TripAdvisor   11/21/2009 Vote      
7. From providing a hotel car and driver to get us to our anniversary meal to providing extra pillow chocolates to giving directions and assistance, the staff (from manager to maid) were great.
"Nice accommodations, good location and Best Service I've EVER experienced! " Read full review on TripAdvisor   10/11/2009 Vote      
8. EVERYONE from the facilities crew to housekeeping to the concierges to the manager is helpful and pleasant.
"Excellent!! " Read full review on TripAdvisor   8/19/2009 Vote      
9. As we were on our honey moon we were awarded an upgrade at no extra charge and we also received a bottle of wine and an especially nice note from the Manager.
"The best of the best " Read full review on TripAdvisor   5/3/2009 Vote      
10. I received a welcoming e-mail from both the General Manager and the Head Concierge.
"Luscious Lennox " Read full review on TripAdvisor   3/25/2009 Vote      
   
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