Hotel Derek, Houston, Exceptional

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Rank

11th

Out of 718

Hotel Derek	Average Price: $216 Check Rates

Hotel Class:

2525 West Loop South

Houston, 77027 View map

4-Star Hotel Rank: 8 of 30
Average review rating: 3.62

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (280) , Travelocity (5) , TripAdvisor (430) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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acceptable (8) accommodating (12) adequate (10) attentive (10) awesome (18) beautiful (25) best (33) better (34) big (26) cares (30) clean (113) comfortable (107) comfy (11) convenient (23) cool (17) courteous (16) decent (16) delicious (12) efficient (10) excellent (46) exceptional (16) fabulous (11) fantastic (14) fast (17) free (49) fresh (10) friendly (110) generous (11) good (152) great (248) happy (13) helpful (88) huge (13) liked (118) love (31) new (32) nice (254) perfect (29) pleasant (14) pleased (19) plenty (20) professional (18) prompt (10) quiet (17) reasonable (22) spacious (27) stylish (8) tasteful (9) welcoming (16) wonderful (34)

Exceptional

Appears in 28 comments.

The following words were used in comments with Exceptional:
area (3) bathroom (3) bed (3) customer (2) free (2) friendly (2) helpful (3) holiday (2) hotel (6) lighting (3) night (2) not (3) pool (5) professional (2) room (7) service (4) size (2) small (2) staff (4) suite (2)

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1. Lighting in bathroom was dim, except nice bright light over the tub.

"Nice hotel, but not 4 star property " Read full review on TripAdvisor 5/18/2012 Vote

2. The quality was fine, but not exceptional by any means.

"A terrible drop in quality " Read full review on TripAdvisor 3/29/2012 Vote

3. but 'professional' shouldn't be the exception, it should be the norm, no?)The decor--which people seem to love for some reason--doesn't really achieve the desired effect.

"Meh. " Read full review on TripAdvisor 1/26/2012 Vote

4. (One exception: we stayed a night at the beginning of Aug 2011, and were helped by a very professional African-American woman, who should be commended.

"Meh. " Read full review on TripAdvisor 1/26/2012 Vote

5. Also, they have a guy that will take you places in the immediate area in his Cadillac Escalade, no charge (well, except for tip).

"Cool Place " Read full review on TripAdvisor 1/12/2012 Vote

6. All was fixed except the stain once reported.

"boutiquet with hidden costs " Read full review on TripAdvisor 11/19/2011 Vote

7. exceptional Customer Service.

"GREAT SERVICE " Read full review on TripAdvisor 7/5/2011 Vote

8. $7 for a 1 inch tube of toothpaste is ridiculous - something you can get for free at a Holiday Inn Express - which by the way I would say is about the level I would rate this hotel at - except the breakfast at a Holiday Inn Express is better and complimentary and a travel size toothpaste is free if you need one.

"Hotel Derek is just "Adequate" " Read full review on TripAdvisor 9/12/2010 Vote

9. Forgive me Hotel Derek, but I except them to be carried to my room without question.

"Standards sinking. Found someone else's prophylactic wrapper " Read full review on TripAdvisor 9/6/2010 Vote

10. From the moment we walked in the door we were greeted with exceptional service, we were escorted up to our suite, which had a breathtaking view.

"An exceptional experience in luxury " Read full review on TripAdvisor 2/22/2010 Vote