Hotel Derek, Houston, Cares

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Rank

11th

Out of 718

Hotel Derek	Average Price: $216 Check Rates

Hotel Class:

2525 West Loop South

Houston, 77027 View map

4-Star Hotel Rank: 8 of 30
Average review rating: 3.62

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (280) , Travelocity (5) , TripAdvisor (430) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (8) accommodating (12) adequate (10) attentive (10) awesome (18) beautiful (25) best (33) better (34) big (26) cares (30) clean (113) comfortable (107) comfy (11) convenient (23) cool (17) courteous (16) decent (16) delicious (12) efficient (10) excellent (46) exceptional (16) fabulous (11) fantastic (14) fast (17) free (49) fresh (10) friendly (110) generous (11) good (152) great (248) happy (13) helpful (88) huge (13) liked (118) love (31) new (32) nice (254) perfect (29) pleasant (14) pleased (19) plenty (20) professional (18) prompt (10) quiet (17) reasonable (22) spacious (27) stylish (8) tasteful (9) welcoming (16) wonderful (34)

Cares

Appears in 42 comments.

The following words were used in comments with Cares:
car (3) cool (2) customer (3) desk (5) dinner (2) great (4) guest (3) hotel (4) lacking (3) luggage (3) management (3) most (2) much (2) not (9) return (2) room (5) service (3) staff (8) valet (3) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Most folks would not care and just make us wait.

"Wow... Pleasantly surprised... " Read full review on TripAdvisor 5/21/2012 Vote

2. They made sure we were taken care of.

"Girls Weekend Getaway! " Read full review on TripAdvisor 3/31/2012 Vote

3. From the minute we pulled up it was a nightmare, the valet service had us wait 20 minutes in the care before we were finally able to pull up only to be informed there would be no bellman to help us with our bags because they were all busy at the time (BS).

"WORST HOTEL EVER!!!!!!!!!! " Read full review on TripAdvisor 2/27/2012 Vote

4. I paid about USD130 which considering the value offer, the complimentary shuttle service, the great breakfast and the excellent service and customer care is a great deal.

"100% good " Read full review on TripAdvisor 2/18/2012 Vote

5. All of the amenities are taken care of, and I've never had a single issue with cleanliness.

"Great boutique hotel for business meetings or personal trips. " Read full review on TripAdvisor 1/29/2012 Vote

6. The new front desk agent Andrew took the most care of us and he is a very good front desk agent.

"Great Service... Friendly and caring! " Read full review on TripAdvisor 1/8/2012 Vote

7. We were celebrating anniversary and everything we had asked for upon check-in like the high floor were very well taken care of.

"Great Service... Friendly and caring! " Read full review on TripAdvisor 1/8/2012 Vote

8. All the staff there is very friendly and they take really good care of you.

"Staff " Read full review on TripAdvisor 12/13/2011 Vote

9. Although there were few mishaps during the check-in process which caused some delays and inconveniences; General Manager Michael Broadhurst and Sales Manager Ovit Pursley made us forget all about it, because they really took care of us .

"Beautiful Hotel, Excellent Service !! " Read full review on TripAdvisor 11/28/2011 Vote

10. I did encounter an issue with my reservation package but the staff was courteous and resolved the issue immediately with the upmost care.

"Very Nice " Read full review on TripAdvisor 10/29/2011 Vote