Hilton Boston, Boston, Cares

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OpinionWell
Rank

19th

Out of 197

Hilton Boston	Average Price: $286 Check Rates

Hotel Class:

One Hotel Drive

Boston, 02128 View map

4-Star Hotel Rank: 16 of 38
Average review rating: 4.05

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (72) , Travelocity (10) , TripAdvisor (558)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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acceptable (11) awesome (8) beautiful (25) best (53) better (47) big (24) cares (10) cheaper (10) clean (197) cleanliness (8) comfortable (186) comfy (15) convenient (167) cool (8) courteous (13) decent (24) efficient (33) excellent (95) exceptional (29) fantastic (17) fast (14) free (134) fresh (10) friendly (116) generous (9) good (274) great (290) happy (15) helpful (105) huge (21) liked (90) love (33) new (37) nice (271) perfect (36) perfectly (12) pleasant (37) pleased (11) plenty (17) professional (20) prompt (14) quiet (83) reasonable (33) reasonably (10) spacious (45) superb (11) tasteful (8) welcoming (17) well appointed (22) wonderful (31)

Cares

Appears in 12 comments.

The following words were used in comments with Cares:
desk (2) hotel (3) management (4) not (4) well (2)

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1. careful before dining in the Publick House restaurant.

"Pleasant surprise for an airport hotel " Read full review on TripAdvisor 11/15/2011 Vote

2. The Door man and Concierge desk were extremely attentive and ensured that the hotel bus was dispatched to meet us at the depot and return us to the hotel, as well as taking good care of our luggage.

"A great way to end our holiday " Read full review on TripAdvisor 10/26/2011 Vote

3. Guy clearly didn't care about customer service.

"Service unsatisfactory " Read full review on TripAdvisor 9/4/2011 Vote

4. I don't really care even if it's tiny, as long as it's clean, comfortable, and not too expensive.

"Nice, but the usual Hilton " Read full review on TripAdvisor 6/24/2011 Vote

5. We received a complimentary breakfast buffet and were taken care of by a warm and friendly waitress.

"Beautiful " Read full review on TripAdvisor 8/4/2009 Vote

6. If you're interested in staying at a Logan hotel where the management really cares about your traveling experience, this is the place.

"Asst Front Office Mgr - Ms Rivera - was my Hero! " Read full review on TripAdvisor 7/11/2009 Vote

7. Front Desk Manager, went out of her way to make sure that I was taken care of.

"Asst Front Office Mgr - Ms Rivera - was my Hero! " Read full review on TripAdvisor 7/11/2009 Vote

8. I could not get anyone who could speak english very well (including the managers) and no one seemed to care at all about my problem.

"Disappointing service " Read full review on TripAdvisor 1/8/2009 Vote

9. no suprise there we told them on our booking request, we just felt that the staff didnt care whether we stopped or not.

"Handy Walkway from the Airport a bit Misleading " Read full review on TripAdvisor 8/14/2007 Vote

10. I didn`t care if it was nice or not, but I was pleasantly surprised.

"Great Hotel " Read full review on TripAdvisor 6/10/2007 Vote