Hilton Garden Inn Austin Downtown, Austin, Responsive

OpinionWell's Blog

Home » United States » Texas » Austin Destinations » Austin Hotels » Hilton Garden Inn Austin Downtown

OpinionWell
Rank

13th

Out of 287

Hilton Garden Inn Austin Downtown	Average Price: $158 Check Rates

Hotel Class:

500 North IH 35

Austin, 78701 View map

4-Star Hotel Rank: 7 of 23
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (87) , MyTravelGuide (410) , Travelocity (15) , TripAdvisor (321) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

adequate (13) awesome (14) beautiful (20) best (49) better (37) big (22) cares (15) cheaper (12) clean (149) comfortable (117) comfy (16) convenient (53) cool (15) courteous (13) decent (30) efficient (8) excellent (58) exceptional (16) fantastic (16) fast (13) free (79) fresh (14) friendly (117) fun (11) generous (10) good (189) great (267) happy (14) helpful (106) huge (16) impressed (12) liked (109) love (39) new (36) nice (282) outstanding (7) perfect (31) pleasant (11) pleased (11) plenty (27) positive (8) professional (10) quiet (29) reasonable (19) responsive (13) soft (13) spacious (31) welcoming (8) well appointed (9) wonderful (20)

Responsive

Appears in 13 comments.

The following words were used in comments with Responsive:
markets (2) not (2) park (2) rating (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. On that note the customer service was good, they were responsive and did attempt to make things better.

"Expected More " Read full review on TripAdvisor 4/26/2012 Vote

2. responsive, courteous, accomodating, funny.

"Exactly what we needed " Read full review on TripAdvisor 2/6/2012 Vote

3. When housekeeping arrived, we asked why no one cleaned the room, and HIS response was that we put a sign out for no disturbance.

"Great Stay but someone needs to listen " Read full review on TripAdvisor 11/17/2011 Vote

4. No response.

"Great Stay but someone needs to listen " Read full review on TripAdvisor 11/17/2011 Vote

5. His response was the that 'market will support these rates.

"Price Gouging At It's Worst! " Read full review on TripAdvisor 3/3/2011 Vote

6. His response was the that 'market will support these rates.

"Price Gouging At It's Worst! " Read full review on TripAdvisor 3/3/2011 Vote

7. When we complained of the parking fee the response was you can park for free on the street from 10 pm to 8:00 am but they are not responsible should anything happens to your car.

"Worst Service Ever!!!! $25.00/night + Tax parking fee. Watch out! " Read full review on TripAdvisor 1/21/2010 Vote

8. Every one I meet their had the same complaints with the same responses.

"Worst Service Ever!!!! $25.00/night + Tax parking fee. Watch out! " Read full review on TripAdvisor 1/21/2010 Vote

9. Two hours later, when we went out for a walk, we inquired at the front desk, and no one was able to find the books, nor did anyone take responsibility or seem to know anything about them.

"Not the Excellent Hilton Service, but a Nice Hotel " Read full review on TripAdvisor 1/3/2009 Vote

10. Everyone I talked to kept deferring responsibility off onto someone else.

"Warning - Thieves operate at this hotel " Read full review on TripAdvisor 3/18/2008 Vote