Hilton Garden Inn Austin Downtown, Austin, Helpful

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Rank

13th

Out of 287

Hilton Garden Inn Austin Downtown	Average Price: $158 Check Rates

Hotel Class:

500 North IH 35

Austin, 78701 View map

4-Star Hotel Rank: 7 of 23
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (87) , MyTravelGuide (410) , Travelocity (15) , TripAdvisor (321) , YahooTravel (48)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 169 comments.

The following words were used in comments with Helpful:
bed (5) comfortable (6) concierge (7) courteous (7) desk (21) extremely (13) floor (6) friendly (50) good (15) great (7) hotel (32) location (11) most (5) nice (22) not (11) pleasant (7) room (25) service (6) staff (99) valet (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was friendly and helpful.

"Great Trip! " Read full review on TripAdvisor 5/1/2012 Vote

2. I have been to many a hotel in my life, and never have I had (except at this Austin hotel) such a warm, friendly, and helpful group of staff.

"Good location, superb staff assistance on places to go... " Read full review on TripAdvisor 4/27/2012 Vote

3. Almost 2 weeks past, whenever I look back, I cannot help but feel furious about the whole time we were treated by several employees.

"Still furious about how was treated here " Read full review on TripAdvisor 4/25/2012 Vote

4. Each employee I encountered was friendly, helpful and enjoyable.

"Fantastic Hotel and Fantastic Staff " Read full review on TripAdvisor 4/25/2012 Vote

5. We have our board meetings there and they always treat us courteously and respectfully from the front desk, to the restaurant personnel, the bartender (and she keeps very busy with no help), to other staff.

"Review of Hotel and staff " Read full review on TripAdvisor 4/23/2012 Vote

6. Staff was helpful and experienced.

"Great stay in last century Hotel " Read full review on TripAdvisor 4/16/2012 Vote

7. Everyone was helpful.

"Great location for walking around Austin " Read full review on TripAdvisor 3/27/2012 Vote

8. Staff really helpful .

"Fabulous Location ! " Read full review on TripAdvisor 3/22/2012 Vote

9. When I was moved no one offered to help me with bags and instead watched me struggle.

"The people are the problem... " Read full review on TripAdvisor 3/13/2012 Vote

10. The room was nice and quiet, beds were comfortable, and hotel staff was helpful and pleasant.

"Great Downtown Location with expensive parking " Read full review on TripAdvisor 2/29/2012 Vote