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Rank
54th
Out of 493

Maxwell Hotel San Francisco

Average Price: $198  
 
Hotel Class:
386 Geary Street
San Francisco, 94102 View map  
3-Star Hotel Rank: 19 of 110
Average review rating: 3.5
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (37) , MyTravelGuide (437) , Travelocity (2) , TripAdvisor (451) , YahooTravel (14)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Exceptional
Appears in 21 comments. 
The following words were used in comments with Exceptional:
desk (6)   friendly (2)   hotel (7)   loud (2)   nice (4)   night (5)   noisy (2)   not (5)   service (2)   sleep (3)   staff (6)   walking (3)   well (2)    
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1. The staff was adequate and capable but nobody took that extra step to provide exceptional customer service.
"Adequate...but not much more " Read full review on TripAdvisor   2/13/2012 Vote      
2. Some are small as is excepted in a boutique hotel, but all are well planned for comfort.
"Excellent service, chic rooms " Read full review on TripAdvisor   12/28/2011 Vote      
3. We walked or took the muni everywhere except Candlestick.
"Home Base for a Niners Weekend " Read full review on TripAdvisor   12/23/2011 Vote      
4. Arrived for the NWM and never saw much about this hotel except for other online reviews and photos.
"Close to Union Square " Read full review on TripAdvisor   10/21/2011 Vote      
5. After talking to 5 different people we were finally told that they would make an exception and there would be coupons for a discounted breakfast at the front desk.
"Bad customer service & uncomfortable rooms...very disappointed " Read full review on TripAdvisor   4/23/2011 Vote      
6. Upon my return to the hotel, the front desk staff did not offer any help except connecting me to the Front Desk Manager's voicemail.
"Service Attitude " Read full review on TripAdvisor   4/22/2011 Vote      
7. It is clean, well-appointed, the service is excellent; and the staff were without exception courteous and responsive.
"1930's Elegance - 2009 Quality " Read full review on TripAdvisor   10/13/2009 Vote      
8. A simple yet exceptional touch.
"Hotel Frank - Eclectic, Adorable, You Won't Want to Leave! " Read full review on TripAdvisor   9/28/2009 Vote      
9. the front desk people were nice but it's seriously more like a dressed up holiday inn (except not even that nice) than anything else.
"faux chic. not impressed. " Read full review on TripAdvisor   8/31/2009 Vote      
10. The hotel staff except for the one front dest person were not friendly.
Read full review on MyTravelGuide   6/30/2008 Vote      
   
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