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OpinionWell
Rank
32nd
Out of 493

Hilton San Francisco

Average Price: $216  
 
Hotel Class:
750 Kearny Street
San Francisco, 94108 View map  
4-Star Hotel Rank: 19 of 37
Average review rating: 3.86
OpinionWell Value Index: 5
Traveler reviews analyzed: YahooTravel (134) , MyTravelGuide (3306) , Travelocity (69) , Expedia (124) , TripAdvisor (846) , BedBugRegistry (5)
SAFE TO BOOK ? (3/5 issues found)
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Cares
Appears in 103 comments. 
The following words were used in comments with Cares:
customer (8)   desk (9)   good (6)   guest (4)   hotel (25)   lacking (3)   liked (6)   location (4)   management (7)   much (4)   need (3)   night (17)   not (26)   personable (7)   problem (8)   room (23)   secure (4)   staff (15)   walking (10)   well (5)    
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1. Just be careful navigating the streets if you are not used to it - the hills are unreal.
"Perfect Location to Walk the City " Read full review on TripAdvisor   1/18/2012 Vote      
2. From the moment we checked in this hotel staff simply took care of us.
"Very pleased! " Read full review on TripAdvisor   1/17/2012 Vote      
3. When there was a problem with my stay here, I felt I was cared about as a person and customer.
"general manger went out of his way to make sure I was satisfied " Read full review on TripAdvisor   12/26/2011 Vote      
4. I personally don't care for Frisco, but we were offered a room upgrade and got it ($30.
"People Can Make A Difference " Read full review on TripAdvisor   12/12/2011 Vote      
5. The only negative is that there tends to be a lot of maintenance going on at night, but you can't hear it from the rooms; Just be careful if you go down to the lobby at night.
"Repeat business! " Read full review on TripAdvisor   12/5/2011 Vote      
6. Once I got to the upgrade room it took a while before I realized - hey, where's my bay view? But by then I had already placed clothes in the closet and I didn't care to bother with changing it.
"VIP treatment " Read full review on TripAdvisor   11/28/2011 Vote      
7. The location is defiantly not the Financial District The good:Large , clean room huge bed and good work areaLounge was nice with good selection of finger foods and breakfast itemsWireless was fast Valet guys were great, superfast and funny Rest of staff that met were pleasant - assistant manager introduced himself , asked my name - ect while I waited for my car The not so good:Crappy view, safe was broken, TV was hard to use - forced to go through LodgeNet every timeAverage bath - on Executive level?Light fixture fell in bath fell on last day of stay and broke into pieces all over the placeWhen I checked in no acknowledgement that I was Hilton Gold, no offer to upgrade room, no room amenity upon check in - in other words I choose Hilton all the time and they didn't notice or care2506 is directly under the Honors Lounge kitchen, I heard every time the moved chairs and were cleaning up at night and in the morning, who needs an alarm clockIf noise bothers you do not stay in this room.
"Its really Chinatown " Read full review on TripAdvisor   11/19/2011 Vote      
8. Cons:Club room staff - truly rude and could care less.
"Just ok " Read full review on TripAdvisor   11/18/2011 Vote      
9. I was really glad from the moment we drove up there were very helpful the valet took care of us.
"really nice stay " Read full review on TripAdvisor   9/23/2011 Vote      
10. not sure if the walls are thin or if people above us were just noisy, but we had to complaint to front desk about noise from above floors, which they took care of after awhile.
"great location for China town " Read full review on TripAdvisor   8/10/2011 Vote      
   
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