Congress Hotel Chicago, Chicago, Pleasant

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Rank

91st

Out of 415

Congress Hotel Chicago	Average Price: $173 Check Rates

Hotel Class:

520 South Michigan Avenue

Chicago, 60605 View map

2-Star Hotel Rank: 13 of 49
Average review rating: 2.59

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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acceptable (9) accommodating (8) adequate (11) affordable (8) awesome (20) beautiful (78) best (53) better (66) big (30) cares (32) cheaper (21) clean (251) comfortable (102) comfy (11) convenient (23) cool (26) decent (37) elegant (9) excellent (50) exceptional (17) fancy (12) fantastic (18) fast (12) free (26) fresh (12) friendly (133) fun (12) good (213) gorgeous (10) great (247) happy (12) helpful (99) huge (31) liked (181) love (25) magnificent (14) new (70) nice (182) perfect (40) perfectly (16) pleasant (19) pleased (12) plenty (17) positive (21) quiet (39) reasonable (31) reasonably (13) spacious (26) spectacular (8) wonderful (33)

Pleasant

Appears in 55 comments.

The following words were used in comments with Pleasant:
arrival (4) bad (3) bed (4) clean (4) expectation (3) extremely (3) helpful (10) hotel (10) night (4) not (9) quickly (2) reviews (11) room (6) service (2) shower (2) smell (2) staff (15) surprise (21) uncomfortable (2) well (2)

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1. BUT what a pleasant surprise.

"Surprisingly ok despite the many bad reviews " Read full review on TripAdvisor 5/14/2012 Vote

2. The staff is very pleasant, as well.

"Great value and location, but truly haunted. " Read full review on TripAdvisor 4/11/2012 Vote

3. I read many of the one-star reviews and was wary about my stay at Congress Plaza, but I was pleasantly surprised.

"Very good for price, great location " Read full review on TripAdvisor 3/4/2012 Vote

4. Staff is some what pleasant Just need to get them at the right time.

"Location is the best " Read full review on TripAdvisor 12/2/2011 Vote

5. But i had a deal to stay here for a couple nights and i was pleasantly surprised when we got in.

"Dont let the picketers fool you! " Read full review on TripAdvisor 10/31/2011 Vote

6. The plus, it was considerably cheaper then surrounding hotels, it was well within walking distance to virtually everything and the front desk staff was pleasant.

"Would Not Stay Again " Read full review on TripAdvisor 9/12/2011 Vote

7. We arrived at the hotel, no picketers (didn't see them untill the third day and it was only a couple of people walking around with signs, no trouble at all, it's been going on for 8 years) Beautiful lobby, check in was a breeze and all the staff were pleasant.

"Amazing hotel! Ignore the bad (and fake) reviews!! " Read full review on TripAdvisor 8/23/2011 Vote

8. But we were pleasantly surprised by the efficiency of checking in and out, the spaciousness and cleanliness of the room, and especially the friendliness of the concierge and porter staff despite being constantly bombarded by guests.

"Retro-cool in Chicago touristland " Read full review on TripAdvisor 7/27/2011 Vote

9. Keep your expectations decent and you'll be pleasantly surprised.

"Awesome location, ambiance and views. " Read full review on TripAdvisor 7/27/2011 Vote

10. All staff encountered were pleasant and helpful.

"great experience, highly recommended " Read full review on TripAdvisor 6/8/2011 Vote