Congress Hotel Chicago, Chicago, Helpful

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Rank

91st

Out of 415

Congress Hotel Chicago	Average Price: $173 Check Rates

Hotel Class:

520 South Michigan Avenue

Chicago, 60605 View map

2-Star Hotel Rank: 13 of 49
Average review rating: 2.59

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (87) , Travelocity (42) , TripAdvisor (595) , YahooTravel (98)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 164 comments.

The following words were used in comments with Helpful:
clean (11) concierge (10) courteous (7) desk (16) employee (9) extremely (9) friendly (44) great (6) hotel (18) liked (6) lobby (6) much (5) need (5) nice (6) not (20) park (10) pleasant (10) room (26) service (7) staff (82)

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1. I continued to expect help to arrive but it didn't happen and we eventually left and dined and enjoyed cocktails elsewhere.

"Good Location, Older "Historic" Hotel " Read full review on TripAdvisor 5/7/2012 Vote

2. The lobby had a certain charm & I thought the staff was helpful & professional.

"Old world charm " Read full review on TripAdvisor 4/26/2012 Vote

3. Bad coffee,no tea,no sugar(only substitute)Very friendly,helpful staff.

"Tired Lion " Read full review on TripAdvisor 4/25/2012 Vote

4. Desk personel and concierge not helpful and actually misinformed us on more than one occasion.

"Sad but true " Read full review on TripAdvisor 4/23/2012 Vote

5. A friendly doorman was quite helpful to them.

"Visiting Family Had Good Experience " Read full review on TripAdvisor 4/19/2012 Vote

6. The staff was very nice and helpful.

"Funky, good value, but no climate control " Read full review on TripAdvisor 4/7/2012 Vote

7. We were very pleased with the friendliness and helpfulness of the staff.

"Surprisingly good hotel " Read full review on TripAdvisor 3/31/2012 Vote

8. We found it helped to leave it on for 5 minutes before getting in.

"Great Value " Read full review on TripAdvisor 3/29/2012 Vote

9. We closed the bathroom door, which helped.

"Old hotel with charm " Read full review on TripAdvisor 3/27/2012 Vote

10. The staff was quite friendly and helpful.

"So much potential yet... " Read full review on TripAdvisor 3/16/2012 Vote