Hilton New York, New York City, Exceptional

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Rank

72nd

Out of 676

Hilton New York	Average Price: $495 Check Rates

Hotel Class:

1335 Avenue of the Americas

New York City, 10019 View map

4-Star Hotel Rank: 30 of 106
Average review rating: 3.9

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (35) , Expedia (97) , Travelocity (29) , TripAdvisor (1809) , YahooTravel (180)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (26) adequate (55) awesome (39) beautiful (39) best (166) better (264) big (227) cares (67) cheaper (39) clean (652) comfortable (406) comfy (56) convenient (139) courteous (42) decent (99) efficient (67) excellent (246) exceptional (59) fabulous (30) fantastic (94) fast (61) free (265) fresh (52) friendly (364) fun (32) generous (43) good (871) great (972) happy (60) helpful (362) huge (167) liked (433) love (130) new (925) nice (681) perfect (166) perfectly (39) pleasant (87) pleased (33) plenty (112) positive (49) professional (54) quiet (129) reasonable (121) reasonably (30) soft (26) spacious (118) welcoming (70) well appointed (31) wonderful (119)

Exceptional

Appears in 84 comments.

The following words were used in comments with Exceptional:
area (6) bathroom (6) busy (6) clean (10) desk (6) floor (5) friendly (4) great (4) hotel (21) lobby (5) location (6) management (4) new (6) nice (5) not (10) problem (5) quiet (5) room (29) service (11) staff (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Standard for most hotels, except that there was no coffee in the room.

"Great meeting/convention place " Read full review on TripAdvisor 5/21/2012 Vote

2. The hotel was clean and tidy and the staff very pleasant, with the exception of one who was rather grumpy when he brought to my daughters room the travel cot we had asked for.

"A Nice Enough Hotel " Read full review on TripAdvisor 5/18/2012 Vote

3. Since I literally stayed a total of one hour in the room except sleep time the entire two days I am bummed.

"Great room/feels like Grand Central Station " Read full review on TripAdvisor 5/8/2012 Vote

4. Nothing was exceptional about the hotel--pretty average.

"Great Location, otherwise average " Read full review on TripAdvisor 3/30/2012 Vote

5. -Our stay: no major complaints except for the notes concerning the room.

"mixed feelings " Read full review on TripAdvisor 3/19/2012 Vote

6. The front desk workers --with the exception of one lady who was having a bad day--was polite and effecient.

"Great location " Read full review on TripAdvisor 3/11/2012 Vote

7. The only exception was waiting for the Etrusan restaurant to open, I should have listened to a staffer leaving.

"Staff always ready to help " Read full review on TripAdvisor 2/2/2012 Vote

8. I guess the gym is pretty nice (except the tv's were out).

"Great location, tired rooms " Read full review on TripAdvisor 1/25/2012 Vote

9. Found everything great except that the wireless internet didn't work at first but then I got it for free (as it should be) and the toilet made a noise all night.

"Great hotel close to Times Square District " Read full review on TripAdvisor 1/21/2012 Vote

10. All of my encounters with staff were very pleasant with the exception of the bell captain who would not allow us to carry our own luggage up to our rooms, a feat that we were more than capable of doing.

"Great location, friendly staff " Read full review on TripAdvisor 1/15/2012 Vote