Hilton New York, New York City, Courteous

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Rank

72nd

Out of 676

Hilton New York	Average Price: $495 Check Rates

Hotel Class:

1335 Avenue of the Americas

New York City, 10019 View map

4-Star Hotel Rank: 30 of 106
Average review rating: 3.9

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (35) , Expedia (97) , Travelocity (29) , TripAdvisor (1809) , YahooTravel (180)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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accommodating (26) adequate (55) awesome (39) beautiful (39) best (166) better (264) big (227) cares (67) cheaper (39) clean (652) comfortable (406) comfy (56) convenient (139) courteous (42) decent (99) efficient (67) excellent (246) exceptional (59) fabulous (30) fantastic (94) fast (61) free (265) fresh (52) friendly (364) fun (32) generous (43) good (871) great (972) happy (60) helpful (362) huge (167) liked (433) love (130) new (925) nice (681) perfect (166) perfectly (39) pleasant (87) pleased (33) plenty (112) positive (49) professional (54) quiet (129) reasonable (121) reasonably (30) soft (26) spacious (118) welcoming (70) well appointed (31) wonderful (119)

Courteous

Appears in 55 comments.

The following words were used in comments with Courteous:
concierge (4) desk (5) friendly (15) good (4) helpful (15) hotel (12) housekeeping (4) lobby (3) nice (5) park (2) perfect (2) pleasant (3) plus (2) professional (8) prompt (2) room (4) service (7) staff (43) welcoming (2) well (2)

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1. And there were many others - the Concierge who arranged dinner for two weary travelers, the Security gentleman who brought us ice packs for my Mom's bad knee - ALL so helpful and courteous.

"Amazing Mother's Day Weekend " Read full review on TripAdvisor 5/20/2012 Vote

2. Staff was perfunctorily courteous.

"Great Room, Great Location, Average Service " Read full review on TripAdvisor 5/14/2012 Vote

3. Room service was prompt and my phone calls were address in a friendly, courteous and efficient manner.

"Pleasantly Surprised " Read full review on TripAdvisor 5/6/2012 Vote

4. I stayed for five days and found the staff welcoming and courteous and the facilities to be in good order .

"Well Located Hotel " Read full review on TripAdvisor 4/21/2012 Vote

5. Yes i do have some plus points the breakfast buffet was amazing the guys on the self service food desk were so courteous the location was perfect for Rockfeller Center, Times Square within walking distance, would I return to this hotel? yes l as I believe this is an error which can be resolved with the correct direction and we enjoyed New York so much.

"dissappointed " Read full review on TripAdvisor 4/15/2012 Vote

6. There were several large groups staying at this hotel simultaneously and the housekeeping staff were still very courteous, always said 'good morning' and 'have a nice day' whenever we encountered them in the hallways.

"A good hotel with a terrific location " Read full review on TripAdvisor 3/29/2012 Vote

7. We booked a musical and the staff again were courteous, professional and met our needs.

"A good hotel with a terrific location " Read full review on TripAdvisor 3/29/2012 Vote

8. All staff were really courteous and helpful - the odd one got a little irritating though as they tried to sell Hilton honours club type stuff until they got to know you a little better.

"Great base! " Read full review on TripAdvisor 2/27/2012 Vote

9. He was very nice and courteous with us and helped us through the experience.

"Excellent Customer Service " Read full review on TripAdvisor 2/25/2012 Vote

10. Rockefeller center, broadway shows, and shopping is walkable to this hotel,The staff is helpful and courteous.

"New York city excursion " Read full review on TripAdvisor 1/20/2012 Vote