4. - very friendly staff (Our receptionist Negesti did everything with a big smile, she was very friendly and helpfull)- good location (close to times square & grand central station but pretty quiet at night)- every room has a nice basic kitchen with a large fridge,microwave,cupboards,stove)- the rooms are big compared to New York standards (plenty of room to walk around)- the rooms are very clean, thanks to the good housekeeping- you can use a safe, free of charge- the furniture is decent, but not state of the art.