Hilton Garden Inn Chelsea, New York City, Courteous

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Rank

50th

Out of 676

Hilton Garden Inn Chelsea	Average Price: $336 Check Rates

Hotel Class:

121 West 28th Street

New York City, 10001 View map

3-Star Hotel Rank: 17 of 154
Average review rating: 4.43

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (39) , TripAdvisor (504)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (20) adequate (18) amazing (20) attentive (19) beautiful (18) best (71) better (47) big (72) cares (13) clean (331) comfortable (178) comfy (28) convenient (69) courteous (27) decent (37) efficient (14) excellent (79) exceptional (20) fabulous (11) fancy (12) fantastic (34) fast (19) free (136) fresh (46) friendly (225) fun (16) good (339) great (370) happy (37) helpful (226) huge (30) liked (118) love (49) new (222) nice (239) perfect (51) perfectly (13) pleasant (46) pleased (17) plenty (45) positive (20) professional (21) quiet (81) reasonable (38) reasonably (17) soft (15) spacious (43) spotless (17) welcoming (40) wonderful (41)

Courteous

Appears in 27 comments.

The following words were used in comments with Courteous:
area (2) clean (4) desk (3) efficient (2) enjoy (2) friendly (3) good (2) great (5) helpful (14) hotel (4) housekeeping (2) location (4) need (2) polite (2) professional (3) room (12) secure (2) staff (26)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Chelsea Hilton Garden Inn was a great hotel, very clean, people were very courteous, friendly and professional.

"Great experience! " Read full review on TripAdvisor 5/20/2012 Vote

2. All the staff were courteous and helpful.

"Fantastic Hotel at a great price " Read full review on TripAdvisor 5/17/2012 Vote

3. The staff was very courteous and attentive.

"Everything is great - but the hair dryers! " Read full review on TripAdvisor 5/9/2012 Vote

4. All the staff were courteous and efficient - we would definitely look to stay here again.

"Great staff, perfect location " Read full review on TripAdvisor 4/2/2012 Vote

5. Staff was courteous and professional.

"pleasant stay in HGI Chelsea " Read full review on TripAdvisor 3/13/2012 Vote

6. The front desk and bell staff were very courteous helping me with anything I needed with smiles.

"Great find in Great location " Read full review on TripAdvisor 2/5/2012 Vote

7. The staff is very courteous and helpful.

"A very good hotel in a great location " Read full review on TripAdvisor 1/14/2012 Vote

8. The elevators don't need your room keys to operate, so if you ask for outside food delivery to your room, hotel security will be accompanying the delivery guy to your room (The three security folks I saw were well-built and had a no-nonsense attitude, but were courteous.

"Small, chic and practical " Read full review on TripAdvisor 11/28/2011 Vote

9. The front desk staff and housekeeping staff were very courteous and we were greeted by hotel staff in the lobby every time we left or came back to the room.

"Comfortable stay " Read full review on TripAdvisor 9/13/2011 Vote

10. Staff were pleasant, courteous helpful.

"An excellent NY find at an excellent NY price " Read full review on TripAdvisor 7/20/2011 Vote