Eden Roc Miami Beach, A Renaissance Resort & Spa, Miami Beach, Welcoming

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Rank

2nd

Out of 56

Eden Roc Miami Beach, A Renaissance Resort & Spa	Average Daily Rate: NA Check Rates

Hotel Class:

4525 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 3 of 60
Average review rating: 4.37

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (74) , Travelocity (4) , TripAdvisor (233)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Welcoming

Appears in 10 comments.

The following words were used in comments with Welcoming:
amenity (2) desk (3) great (2) hotel (2) not (3) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were very polite and welcoming when we arrived.

"Would Recommend " Read full review on TripAdvisor 5/4/2010 Vote

2. Not a fantastic welcome.

"Generally decent hotel, good location " Read full review on TripAdvisor 10/8/2009 Vote

3. - welcome Amenity: They've dumbed down the gracious cheese & nut plate to a single slice of brie, 6 crackers & 1 strawberry.

"Poor Service Hiding Behind Renovation " Read full review on TripAdvisor 9/24/2009 Vote

4. - Unprofessional - Not once in all my stays did the front desk staff give me my welcome amenity and promotional certificate upon check-in.

"Poor Service Hiding Behind Renovation " Read full review on TripAdvisor 9/24/2009 Vote

5. The staff are excellent and do everything to make you feel welcome.

"Beautiful; great remodel " Read full review on Expedia 8/26/2009 Vote

6. The bellmen came and got our bags, welcomed us and told us where to go to get checked in.

"Marriott never lets me down " Read full review on TripAdvisor 8/22/2009 Vote

7. Great entrance, great welcoming staff, gorgeous hotel with an eclectic lay out.

"You be the judge. I loved it! " Read full review on TripAdvisor 6/29/2009 Vote

8. The doormen were ready to take our cases and made us feel welcome but once you are through the doors it feels like you are entering a parallel universe.

"What a nightmare " Read full review on TripAdvisor 4/12/2009 Vote

9. They were very unfriendly and did not make me feel welcomed to the hotel.

"Horrible Stay - Stay ANYWHERE Else But Here - Staff Is HORRIBLE " Read full review on TripAdvisor 4/3/2009 Vote

10. From the bellman remembering you, the front desk being prompt and welcoming, to the waiters at the restaurants, towel lady, really all the staff is so helpful.

"WOW - Design, great pools, restaurants with plush outdoor comfort. " Read full review on TripAdvisor 12/28/2008 Vote