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Rank
2nd
Out of 56

Eden Roc Miami Beach, A Renaissance Resort & Spa

Average Daily Rate: NA  
 
Hotel Class:
4525 Collins Avenue
Miami Beach, 33140 View map  
0-Star Hotel Rank: 3 of 60
Average review rating: 4.37
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (74) , Travelocity (4) , TripAdvisor (233)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Correct
Appears in 9 comments. 
The following words were used in comments with Correct:
desk (2)   ice (2)   not (4)   order (3)   problem (2)   return (2)   reviews (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. If I read the other reviews correctly, this $15.
"I liked the Eden Roc " Read full review on TripAdvisor   2/11/2010 Vote      
2. The service was a little slow in correcting minor issues but were nonetheless corrected.
"Beautiful views, nice pools, and great mojitios. " Read full review on TripAdvisor   10/12/2009 Vote      
3. The housekeeping is not the best, they tend to forget things, and can take awhile to correct things.
"This is the review for the regular people!!!!!! " Read full review on TripAdvisor   4/30/2009 Vote      
4. The reviewers were correct that there was no ice machines and you have to call the desk to have ice sent up.
"Great Stay - The reviews on here are crazy! " Read full review on TripAdvisor   4/30/2009 Vote      
5. The other recent reviews are correct about this hotel and I wish we had read them prior to booking this place.
"The Worst Marriott I have ever stayed in... STAY AWAY! " Read full review on TripAdvisor   4/28/2009 Vote      
6. When we returned late that evening, the desk clerks were not aware of the outage and didn't know if the problem had been corrected.
"Best Water Views from Beach Tower " Read full review on TripAdvisor   4/2/2009 Vote      
7. We promptly returned the bill for correction.
"good and bad " Read full review on TripAdvisor   3/24/2009 Vote      
8. First day of breakfast we were seated outdoors as requested, waitress got our whole order mostly correct, few things wrong, we thought nothing of it, the tables surrounding us, didn't get served what they ordered and weren't even told some things were not available, to order something else, people sat there without being served anything and not told about it.
"New Years Eve Nightmare Hotel " Read full review on TripAdvisor   1/29/2009 Vote      
9. Eventually, correcting this problem later in the day.
"frustrated at the start " Read full review on TripAdvisor   1/4/2009 Vote      
   
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