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Rank
2nd
Out of 56

Eden Roc Miami Beach, A Renaissance Resort & Spa

Average Daily Rate: NA  
 
Hotel Class:
4525 Collins Avenue
Miami Beach, 33140 View map  
0-Star Hotel Rank: 3 of 60
Average review rating: 4.37
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (74) , Travelocity (4) , TripAdvisor (233)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Courteous
Appears in 10 comments. 
The following words were used in comments with Courteous:
helpful (2)   hotel (2)   professional (2)   reasonable (2)   staff (8)   waiter (2)   waitress (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Also, the waiter/waitress from the pool bar/restaurant was very infrequent, but courteous.
"Very Nice, but... " Read full review on TripAdvisor   3/24/2010 Vote      
2. The staff was very courteous.
"AWESOME HOTEL GREAT LOCATION " Read full review on TripAdvisor   12/21/2009 Vote      
3. Everyone I came into contact with was very courteous and helpful but I would definitely try a different hotel the next time I go to Miami Beach.
"a disappointment for such a beautiful location " Read full review on TripAdvisor   11/14/2009 Vote      
4. The staff was both professional and courteous.
"Exceeded my expectations, what a nice spot! " Read full review on TripAdvisor   10/11/2009 Vote      
5. The staff was very courteous.
"Great getaway " Read full review on Expedia   8/19/2009 Vote      
6. The staff was always courteous and helpful.
"Overall loved this resort stay, but had to always remind the staff of what amenities were included in our package deal. " Read full review on TripAdvisor   7/18/2009 Vote      
7. The room was clean and the staff was at our beck and call 24hrs, I had read some reviews saying the service was poor so I would call the front desk for no reason and they were courteous everytime.
"Fantastic Weekend " Read full review on Travelocity   5/1/2009 Vote      
8. Third day breakfast was a total nightmare, hostess see's us approaching and rolls up her eyes yet again and stares us both up and down in a way as if what we're doing here, she walks away then ignoring us, an older gentleman with glasses and somewhat gray hair seats us outside, real professional waiter, courteous, like our first waitress.
"New Years Eve Nightmare Hotel " Read full review on TripAdvisor   1/29/2009 Vote      
9. If you're used to hotel staff acting courteous, do not stay here, most of the staff is rude, you'll be in for a shock.
"New Years Eve Nightmare Hotel " Read full review on TripAdvisor   1/29/2009 Vote      
10. Very upscale property, courteous staff, reasonable price, and great location.
"Will definitely visit this hotel again. " Read full review on Expedia   6/6/2006 Vote      
   
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