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The Westin Maui Resort and Spa
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OpinionWell
Rank
8th
Out of 91
The Westin Maui Resort and Spa
Average Price: $376
Check Rates
Hotel Class:
2365 Kaanapali ParkWay
Lahaina, 96761
View map
4-Star Hotel Rank:
4 of 12
Average review rating:
4.04
OpinionWell Value Index:
4
Traveler reviews analyzed:
Expedia
(
104
)
,
MyTravelGuide
(
279
)
,
TripAdvisor
(
1727
)
,
YahooTravel
(
108
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
accommodating
(41)
attentive
(38)
awesome
(182)
beautiful
(658)
best
(436)
better
(322)
big
(195)
breathtaking
(44)
cares
(136)
cheaper
(51)
clean
(467)
comfortable
(235)
comfy
(41)
convenient
(127)
cool
(63)
decent
(65)
delicious
(63)
enjoyable
(44)
excellent
(215)
exceptional
(82)
fabulous
(99)
fantastic
(158)
fast
(52)
free
(406)
fresh
(68)
friendly
(504)
fun
(210)
good
(853)
gorgeous
(92)
great
(1746)
happy
(172)
heavenly
(133)
helpful
(412)
huge
(112)
liked
(687)
love
(259)
new
(132)
nice
(1110)
outstanding
(45)
perfect
(179)
pleasant
(78)
plenty
(117)
positive
(46)
professional
(41)
quiet
(138)
reasonable
(105)
spacious
(48)
spectacular
(65)
welcoming
(93)
wonderful
(322)
See more
Helpful
Appears in 547 comments.
The following words were used in comments with
Helpful:
beach
(23)
beauty
(23)
concierge
(80)
desk
(63)
extremely
(24)
friendly
(124)
great
(50)
hotel
(62)
location
(17)
most
(21)
need
(25)
nice
(32)
not
(55)
pleasant
(20)
pool
(44)
reviews
(19)
room
(47)
service
(23)
staff
(230)
valet
(21)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
We had a great ocean view room with a private lanai overlooking the pool complex and waterfalls, and most staff members we encountered were genuinely polite and
helpful
(valets, server at the restaurant, concierges, etc.
"Waterfall and Flamingoes outside our room! "
Read full review
on
TripAdvisor
5/21/2012
Vote
2.
Everyone we encountered here was
helpful
and friendly, especially the one Concierge named Kathy.
"Westin Maui Resort And Spa "
Read full review
on
TripAdvisor
5/19/2012
Vote
3.
Our last and best interaction with the hotel staff was when we requested
help
in getting our bags downstairs for check-out.
"Pricey, but worth it... "
Read full review
on
TripAdvisor
5/18/2012
Vote
4.
From the time we arrived, the front desk staff was friendly and
helpful
.
"Pricey, but worth it... "
Read full review
on
TripAdvisor
5/18/2012
Vote
5.
We ate at the food court frequently which
help
ed on the budget.
"Perfect place to stay! "
Read full review
on
TripAdvisor
5/16/2012
Vote
6.
It isn't that the staff was horrible, they just simply do their job without any effort at all to
help
their guests enjoy their stay.
"Just Okay...because of our view "
Read full review
on
TripAdvisor
5/9/2012
Vote
7.
Valet was
helpful
on spots outside the hotel.
"Great Westin "
Read full review
on
TripAdvisor
5/1/2012
Vote
8.
We used the concierge to help us plan our activies, she was very
helpful
.
"Great Resort "
Read full review
on
TripAdvisor
4/30/2012
Vote
9.
The staff was friendly and
helpful
, the flamingos and swans were always worth stopping to look at, and the pools were all great.
"Nice rooms and great views, but don't expect to hear the ocean "
Read full review
on
TripAdvisor
4/27/2012
Vote
10.
Pros:Great access to the beach and beach walkTwo good restaurants; one with ocean viewsGreat views in generalService was cheerful and
helpful
no matter whereRental umbrellas with beach chairs on the beach can be reserved for the whole dayLive music at the restaurantsScuba lessons on siteFresh towels always available by the poolsGreat pools with water slidesBreakfast buffet can be had right by the beachCons:If you want to hear the ocean, don't get a room overlooking the central pool area.
"Nice rooms and great views, but don't expect to hear the ocean "
Read full review
on
TripAdvisor
4/27/2012
Vote
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