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Rank
8th
Out of 91

The Westin Maui Resort and Spa

Average Price: $376  
 
Hotel Class:
2365 Kaanapali ParkWay
Lahaina, 96761 View map  
4-Star Hotel Rank: 4 of 12
Average review rating: 4.04
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (104) , MyTravelGuide (279) , TripAdvisor (1727) , YahooTravel (108)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Attentive
Appears in 86 comments. 
The following words were used in comments with Attentive:
adult (5)   appreciate (3)   clean (4)   customer (4)   employee (4)   enjoy (4)   friendly (12)   helpful (5)   hotel (16)   kid (3)   need (7)   nice (4)   not (9)   personable (6)   pool (16)   room (12)   service (14)   special (5)   staff (28)   wondering (4)    
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1. She was attentive and checked on us frequently to see if we needed anything.
"" Beautiful vacation at the Westin Maui" " Read full review on TripAdvisor   4/14/2012 Vote      
2. Bellman - Ronzi (makes roses out of palms and coconuts, and attentive to every last detail).
"Exceptional staff! Top notch!! " Read full review on TripAdvisor   4/13/2012 Vote      
3. No Internet access in room unless you pay or free in lobby how inconvient is that?? With cost of room you should get free access --1bottle of water for coffee my Husband had to use tap water and we didn't feel staff was attentive or helpful.
"Just ok " Read full review on TripAdvisor   4/9/2012 Vote      
4. Ku' uipo, Robert and Stewart are always very attentive to our needs beach side and wonderful about giving us the latest up dates on what we can expect from the currents for the day.
"The Perfect Place in Paradise " Read full review on TripAdvisor   3/27/2012 Vote      
5. I don't mind a lot of people at a place but it meant that the personalized service/ attention (other than those I mentioned) was difficult for them to deliver on.
"I can be bought but this place was AMAZING! " Read full review on TripAdvisor   3/6/2012 Vote      
6. This year we had lots of wonderful attention from Mandy and Ronzine at the bell desk, Carlito and Faith at Tropica for our daily breakfast buffet, Katie and Nene by the pool.
"Aloha spirit is the best! " Read full review on TripAdvisor   3/5/2012 Vote      
7. Additionally through all of the complaining it was very difficult to get through to guest services to even get attention and had to literally go downstairs to the front desk to complain.
"A disappointing trip to paradise " Read full review on TripAdvisor   3/3/2012 Vote      
8. What is not typical Westin is the lack of attention to upkeep and cleanliness of the rooms.
"Birthday Vacation " Read full review on TripAdvisor   2/20/2012 Vote      
9. Loved the breakfast smoothies and had a fabulous last night dinner at the Tropica where Ailyn was very attentive.
"Ailyn at the Tropica is Great! " Read full review on TripAdvisor   2/4/2012 Vote      
10. Hotel stuff are more attentive to customer needs, good food in number of restaurant they have.
"Little more peaceful that Honolulu, good place to chill " Read full review on TripAdvisor   1/16/2012 Vote      
   
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