Hotel Hana-Maui, Hana, Responsive

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Rank

3rd

Out of 16

Hotel Hana-Maui	Average Price: $555 Check Rates

Hotel Class:

5031

Hana, 96713 View map

4-Star Hotel Rank: 1 of 1
Average review rating: 4.51

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (38) , TripAdvisor (272) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 8 comments.

The following words were used in comments with Responsive:
hotel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. He was responsive and helpful as were most of the other hotel employees.

"This place was magical, a true island getaway and rejuvenation. " Read full review on TripAdvisor 8/19/2010 Vote

2. We asked them if they could exchange the chairs & we got no response about this again.

"Be careful not to drink local water & don't stay in the Waikoloa suites " Read full review on TripAdvisor 11/4/2009 Vote

3. We called them about the dishwasher problem and we never got a response.

"Be careful not to drink local water & don't stay in the Waikoloa suites " Read full review on TripAdvisor 11/4/2009 Vote

4. In response to our complaint about the ants, the front desk said 'they were used to that' and dropped some Raid off at our room.

"Bugs Everywhere; Mediocre Food; Stunning Setting " Read full review on TripAdvisor 3/7/2009 Vote

5. Guess what? No response.

"It's good, if you don't mind rats in your room. " Read full review on TripAdvisor 9/19/2008 Vote

6. Given that we spent $500/night at what is billed as a luxury hotel, the response (or lack thereof) to our situation was completely unprofessional and upsetting.

"It's good, if you don't mind rats in your room. " Read full review on TripAdvisor 9/19/2008 Vote

7. The resort is clearly the 800 pound gorilla in Hana, but it seems to have found a very responsible relationship with the town, although I'll of course let the locals speak for themselves.

"Great visit, with only trivial regrets " Read full review on TripAdvisor 9/15/2008 Vote

8. They did not seem responsive to our concerns.

"Not Really Four Star " Read full review on TripAdvisor 4/21/2008 Vote