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28th
Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Average Price: $364  
 
Hotel Class:
2365 KALAKAUA Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 12 of 17
Average review rating: 4.18
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (70) , MyTravelGuide (9) , Travelocity (20) , TripAdvisor (1000) , YahooTravel (85)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Welcoming
Appears in 97 comments. 
The following words were used in comments with Welcoming:
arrival (12)   bar (4)   beach (5)   desk (7)   drink (5)   fresh (4)   friendly (12)   great (8)   helpful (5)   hotel (28)   love (4)   nice (6)   not (10)   offers (4)   room (12)   service (6)   staff (29)   towel (5)   valet (6)   warm (11)    
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1. We were greeted with a warm welcome at the front desk by Keith.
"A Grand time at a Beautiful Hotel " Read full review on TripAdvisor   5/6/2012 Vote      
2. This time, we booked a 10 day stay in early February but we did not get good service, our room was run-down and the management response did not make us feel welcome.
"Not up to its usual level " Read full review on TripAdvisor   4/16/2012 Vote      
3. But then again, we have always had good service and always felt welcomed.
"Not up to its usual level " Read full review on TripAdvisor   4/16/2012 Vote      
4. It is a nice touch that you give you kakuli nut necklaces as your aloha welcome.
"Great location; 5 star hotel " Read full review on TripAdvisor   4/14/2012 Vote      
5. The welcome each time was so friendly, the service was great and the facilities were first rate.
"I didn't want to leave " Read full review on TripAdvisor   4/12/2012 Vote      
6. It was our first time here, but let me tell you how welcome they made us feel.
"Classic " Read full review on TripAdvisor   4/10/2012 Vote      
7. The white verandahs, columns and tropical ambiance was so warm and welcoming as well as the nice touch of a lei (nut necklace) welcome.
"Oldest resort but magical, felt like we were coming home... " Read full review on TripAdvisor   4/8/2012 Vote      
8. Knowledgeable and prompt bell service, warm and cheerful housekeeping staff, friendly, expedient front desk service and wonderfully welcoming beach bar staff, this is THE place to stay on Waikiki beach.
"Love This Place " Read full review on TripAdvisor   3/29/2012 Vote      
9. He had sent us a welcome letter at check-in so we tried to reach him by phone (two different members of his staff called us on the following days, but not him) and when we made the decision to leave we wrote him a letter with ample opportunity to reply.
"Service and Maintenance in decline - we checked out early " Read full review on TripAdvisor   2/15/2012 Vote      
10. The Housekeeping Staff, Valet, and Check In staff were overwhelmingly welcoming and helpful.
"Read As Many Trip Advisor Reviews As Possible " Read full review on TripAdvisor   1/28/2012 Vote      
   
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