Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, Honolulu, Attentive

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OpinionWell
Rank

28th

Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach	Average Price: $364 Check Rates

Hotel Class:

2365 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 12 of 17
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (85) , MyTravelGuide (9) , Travelocity (20) , Expedia (70) , TripAdvisor (1000)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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attentive (31) awesome (52) beautiful (355) beauty (28) best (232) better (182) big (105) cares (74) cheaper (27) clean (220) comfortable (191) convenient (47) cool (51) delicious (38) elegant (70) excellent (144) exceptional (68) fabulous (39) fantastic (123) free (167) fresh (57) friendly (290) fun (63) generous (39) good (387) gorgeous (74) great (726) happy (67) heavenly (69) helpful (214) huge (64) impressed (32) liked (402) love (252) new (160) newer (31) nice (508) outstanding (26) perfect (140) pleasant (56) plenty (55) professional (27) quiet (77) reasonable (57) spacious (71) spectacular (37) stunning (38) tasteful (30) welcoming (87) wonderful (191)

Attentive

Appears in 65 comments.

The following words were used in comments with Attentive:
beach (5) charged (5) desk (4) excellent (4) food (5) friendly (12) good (7) helpful (4) hotel (16) liked (6) location (4) love (3) need (5) nice (4) not (10) pool (6) room (9) service (9) staff (28) valet (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This took all the staff's attention.

"Disappointing from start to finish " Read full review on TripAdvisor 5/11/2012 Vote

2. Who said anything about Hawaii time? This is a place where even a New Yorker like myself find their immediate attention quite pleasing.

"Perferct Place for a New Beginning " Read full review on TripAdvisor 5/2/2012 Vote

3. Loved the rockers out front and the beautiful banyan tree at the back- unbelievably good location, steps away from great shopping and restaurants- very comfy beds and nice linens (as per the Westin standard)- housekeeping was very attentive (our room was quite spotless and well-stocked with toiletries)- breakfast buffet package was well worth it (particularly for a family).

"Beautiful, historic hotel " Read full review on TripAdvisor 4/22/2012 Vote

4. The food and beverage servers around the pool had to be chased to get any attention.

"Not up to its usual level " Read full review on TripAdvisor 4/16/2012 Vote

5. I then said 'It's not very good service for a five star hotel, is it?' He was preoccupied with something, not giving me my full attention so I just walked off.

"Wonderful Resort, Perfect Location... " Read full review on TripAdvisor 4/11/2012 Vote

6. The staff were attentive and we were able to access our room at 11.

"Historic Hotel " Read full review on TripAdvisor 3/31/2012 Vote

7. The service was attentive.

"Waikiki beach at pricey hotel is sliding out to sea. " Read full review on TripAdvisor 2/15/2012 Vote

8. Worst, however, was that deliveries started at 4:30 AM with the trucks honking their horn for attention out front, then lots of noise and yelling.

"Noisy, definitely not a 5-star experience " Read full review on TripAdvisor 2/13/2012 Vote

9. The only thing to pay attention to when booking and staying is to BE SURE to stay on the beach side of the building.

"Nice place, but be wary... " Read full review on TripAdvisor 1/30/2012 Vote

10. The staff was friendly and very attentive.

"Hawaii Christmas " Read full review on TripAdvisor 12/30/2011 Vote