Sheraton Tucson Hotel and Suites, Tucson, Rude

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Rank

13th

Out of 278

Sheraton Tucson Hotel and Suites	Average Price: $143 Check Rates

Hotel Class:

5151 East Grant Road

Tucson, 85712 View map

3-Star Hotel Rank: 6 of 58
Average review rating: 3.78

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (321) , Travelocity (10) , TripAdvisor (226) , YahooTravel (13)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (6) avoid (4) bad (22) big deal (3) broken (6) chipped (3) complain (7) complaint (9) dated (9) difficult (3) dingy (4) dirty (23) disappoint (14) disturbing (3) downside (3) expensive (7) filthy (3) frustrated (5) hard (11) horrible (5) issue (11) lack (4) loud (26) mold (3) negative (8) noise (34) noisy (15) outdated (4) overpriced (4) poor (5) poorly (5) pricey (3) problem (14) ridiculous (6) rude (9) sadly (2) shabby (3) shame (3) slow (7) smell (15) terrible (11) tiny (15) unfortunate (8) unimpress (2) unsafe (2) was a joke (3) weird (3) worn (8) worst (6) wrong (3)

Rude	Appears in 18 comments.

The following words were used in comments with Rude:
desk (8) happy (2) hotel (3) never (2) nice (3) not (3) phone (2) problem (3) service (3) staff (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The phones were filthy (phone cord was covered in dirt) and the main issue - the front desk manager was extremely rude.

"Poor Service " Read full review on TripAdvisor 1/28/2012 Vote

2. No, it wasn't a party of rude hotel guests staying in a nearby room.

"Hotel Books LOUD Parties Poolside so Hotel Guests Can't Sleep, Gets F- " Read full review on TripAdvisor 4/2/2011 Vote

3. They weren't rude, and service was ok overall, but they definitely did not seem happy to work there.

"Nice hotel but don't use the ATM. " Read full review on TripAdvisor 3/1/2011 Vote

4. They weren't rude, and service was ok overall, but they definitely did not seem happy to work there.

"Nice hotel but don't use the ATM. " Read full review on TripAdvisor 3/1/2011 Vote

5. Also, the front desk staff was in general quite short and borderline rude, but all in all a good value for those looking to have a nice clean bed to stay in between day trips.

"Good for Sightseeing, not if you are planning to stay at hotel all day " Read full review on TripAdvisor 5/19/2010 Vote

6. The front staff was rude and unprofessional to say the very least.

"Horrible customer service! Do not prepay for a room, they do not honor their guarantee " Read full review on TripAdvisor 3/20/2010 Vote

7. The front desk lady rudely told me I didn't have to call, because it wouldn't be delivered to me anyways.

"Overpriced, but had a great stay! " Read full review on TripAdvisor 10/25/2009 Vote

8. Shower broke, service was terrible and rude and to top it off, housekeeping stole my iPod.

"Would never go back! " Read full review on YahooTravel 5/23/2009 Vote

9. The young lady at the front desk when I checked in was not particularly pleasant, though she wasn't rude, either.

Read full review on MyTravelGuide 4/11/2009 Vote

10. While there were a few people there who were quite helpful, most of the staff, particularly at the front desk, were somewhere between disinterested and downright rude.

"Good Hotel Ruined by Poor Service " Read full review on YahooTravel 2/7/2008 Vote