Sheraton Tucson Hotel and Suites, Tucson, Complaint

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Rank

13th

Out of 278

Sheraton Tucson Hotel and Suites	Average Price: $143 Check Rates

Hotel Class:

5151 East Grant Road

Tucson, 85712 View map

3-Star Hotel Rank: 6 of 58
Average review rating: 3.78

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (321) , Travelocity (10) , TripAdvisor (226) , YahooTravel (13)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 21 comments.

The following words were used in comments with Complaint:
$ (3) breakfast (4) busy (2) complaints (21) complimentary (2) continental (2) desk (3) fee (2) liked (2) not (3) rating (3) room (6) small (2) view (2)

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1. I don't see what all the complaints are about.

"I was happy with my stay. It's a pretty & comfortable place to relax " Read full review on TripAdvisor 4/7/2011 Vote

2. The only complaint I have about the room is that I turned the a/c off and we woke up at 3 a.

"Amazing, gem of a hotel, like a resort, fantastic pool and jacuzzi, amazing ambience." " Read full review on TripAdvisor 12/29/2010 Vote

3. We got a 4th floor room that seemed to be a mini-suite with living room separate from the bedroom and a fridge (which would not stay closed - only complaint) and a mini balcony with a great view of the mountains.

"Amazing, gem of a hotel, like a resort, fantastic pool and jacuzzi, amazing ambience." " Read full review on TripAdvisor 12/29/2010 Vote

4. They stated they were calling maintenence only after 5 other complaints had been called in also.

"Not much of a great time " Read full review on TripAdvisor 7/21/2010 Vote

5. My only complaint was that the service at the desk wasn't very good.

"Really good, could have been great " Read full review on TripAdvisor 4/14/2010 Vote

6. We stayed 1 night for $89 (special rate) so nothing to complaint about .

"Not disappointed " Read full review on TripAdvisor 1/7/2010 Vote

7. The only real complaint I can come up with would be that there is absolutely not a view.

"Really nice hotel " Read full review on TripAdvisor 12/12/2009 Vote

8. The only complaint I have with this hotel is more of a knock on Tucson itself.

"Wonderful hotel with top-quality amenities and staff! " Read full review on TripAdvisor 12/9/2009 Vote

9. a breakfast was very adequate but after a few golfers complaint the manager went out of his way to upgrade the breakfast.

"great place to stay in Tucson " Read full review on TripAdvisor 6/5/2009 Vote

10. The only complaint I have involves the small workout facility on property.

"Nice rooms! " Read full review on TripAdvisor 3/12/2009 Vote