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OpinionWell
Rank
84th
Out of 517

The Horton Grand Hotel and Suites

Average Price: $227  
 
Hotel Class:
311 Island Avenue
San Diego, 92101 View map  
3-Star Hotel Rank: 42 of 101
Average review rating: 3.18
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (55) , TripAdvisor (163) , YahooTravel (27)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Slow
Appears in 8 comments. 
The following words were used in comments with Slow:
elevator (3)   extremely (2)   liked (2)   need (2)   old (3)   room (2)   service (3)   shower (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. We tried it once but found the service very slow.
"Great hotel to enjoy the Gaslamp " Read full review on TripAdvisor   11/15/2011 Vote      
2. The elevator slowly passes by windows into little rooms done up with really old items and dolls - interesting.
"Simply Lovely " Read full review on TripAdvisor   11/9/2011 Vote      
3. The elevator is old hydrolic style - slow and it smells like an old Grandma's perfume.
"Simply Lovely " Read full review on TripAdvisor   11/9/2011 Vote      
4. The employee at the restaurant there was complaining that it was extremely slow and had no customers.
"Excellent location but poor customer service " Read full review on TripAdvisor   6/22/2011 Vote      
5. It does need some attention in the plumbing department with slow drains and showers, but the rooms are large and well appointed and above all comfortable.
"Lovely Quaint Hotel ina very good location " Read full review on TripAdvisor   6/18/2010 Vote      
6. There are some things that a more discriminating traveler may find to be annoying like the shower being five and a half feet high, the slow elevators (its only a four story hotel so its not a big deal) and the check-in/check-out process is incredibly slow.
"Great Location " Read full review on TripAdvisor   7/7/2008 Vote      
7. The front desk was helpful and pleasant, but we were plagued with extremely slow service in the restaurant.
"In a word, disappointing. " Read full review on TripAdvisor   8/17/2006 Vote      
8. They needed two people as wait staff and only had one so the service was a little slow.
"quaint " Read full review on Expedia   8/2/2006 Vote      
   
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