Omni San Antonio, San Antonio, Rude

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Rank

22nd

Out of 504

Omni San Antonio	Average Price: $148 Check Rates

Hotel Class:

9821 Colonnade Boulevard

San Antonio, 78230 View map

4-Star Hotel Rank: 14 of 32
Average review rating: 4.04

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (335) , Travelocity (8) , TripAdvisor (180) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 9 comments.

The following words were used in comments with Rude:
arrogant (2) clerk (3) customer (2) desk (5) hotel (2) liked (3) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Upon checkout, I went downstairs to obtain a copy of my receipts to indicate the credit for the bar tab and the young lady at the front desk was rude and condescending and irritated that I made her reprint my receipts.

"Terrible Hotel Experience " Read full review on TripAdvisor 4/24/2012 Vote

2. She was extremely rude.

"Not a pleasant stay this time " Read full review on TripAdvisor 8/14/2011 Vote

3. No bag in ice bucket, stale cookies, rude front desk clerks, no minor needed items for guests like ibuprofen, suggested we walk down the interstate to the grocery store at midnight for it.

"One thing after another " Read full review on TripAdvisor 7/20/2011 Vote

4. We weren't too thrilled with Texas Land & Cattle since the hostess, bartender, and manager were rude, and we left.

"Very Pleasant Stay " Read full review on TripAdvisor 10/20/2009 Vote

5. But again, the front desk staff was rude and stand-offish, which for a supposedly four star hotel, was very disappointing.

"Great rooms, great value!!! " Read full review on TripAdvisor 12/30/2007 Vote

6. The rudeness, incompetence and disrespectful behavior of the staff were incomparable to anything I have ever seen.

Read full review on MyTravelGuide 6/3/2007 Vote

7. rude "greeter/hostess" at the breakfast restaurant.

Read full review on MyTravelGuide 2/14/2007 Vote

8. Front desk clerk was rude and arrogant treated me like I was a motel 6 customer, otherwise the hotel was as expected, I am an Omni Select member.

Read full review on MyTravelGuide 12/22/2005 Vote

9. Front desk clerk was rude and arrogant treated me like I was a motel 6 customer.

Read full review on MyTravelGuide 12/22/2005 Vote