Omni San Antonio, San Antonio, Problem

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Rank

22nd

Out of 504

Omni San Antonio	Average Price: $148 Check Rates

Hotel Class:

9821 Colonnade Boulevard

San Antonio, 78230 View map

4-Star Hotel Rank: 14 of 32
Average review rating: 4.04

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (335) , Travelocity (8) , TripAdvisor (180) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (3) bad (17) barely (3) big deal (4) bit dated (2) broken (6) complain (4) complaint (9) cramped (4) dated (5) dirt (4) dirty (15) disappoint (13) downside (5) expensive (10) filthy (5) hard (6) horrible (4) inconvenient (5) issue (19) lack (4) loud (11) mildew (2) misleading (2) mistake (4) mold (2) nasty (2) negative (3) noise (13) outdated (6) overpriced (2) peeling (5) poor (3) poorly (3) problem (24) ridiculous (2) rude (5) scary (3) shock (2) sick (4) slow (19) smell (14) stain (2) terrible (6) tiny (5) uncomfortable (6) unfortunate (4) urine (3) worst (7) wrong (5)

Problem

Appears in 39 comments.

The following words were used in comments with Problem:
area (3) arrival (2) desk (4) guest (2) helpful (2) hotel (11) liked (3) location (2) loud (2) need (2) never (3) not (12) park (5) reviews (2) room (13) secure (2) service (2) smoke (2) staff (7) wireless (2)

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1. It was coming back that really caused a problem.

"About 3 1/2 stars " Read full review on TripAdvisor 5/5/2012 Vote

2. The problem with this hotel is that it is very confusing to get in and out of the area.

"Great Value Hotel --- but Make Sure You don't get Lost! " Read full review on TripAdvisor 2/21/2012 Vote

3. The front desk then told me that they have this problem in this location because guests that have stayed in the Downtown area also expect 2 bottles but THIS location only does 1.

"Not up to Omni Standards " Read full review on TripAdvisor 10/23/2011 Vote

4. Not a problem until we found that they forgot a bag.

"Not up to Omni Standards " Read full review on TripAdvisor 10/23/2011 Vote

5. We had a door between our room and the next which is a problem when your neighbors are loud, which ours were and we are talking morning.

"Very nice facility, friendly and helpful staff. " Read full review on TripAdvisor 9/26/2011 Vote

6. No other problems during the stay.

"Nice hotel. A little loud and older, but overall good. " Read full review on TripAdvisor 9/8/2011 Vote

7. But not a terrible problem since there was a grocery store very close by.

"Never Again!!! " Read full review on TripAdvisor 7/24/2011 Vote

8. The wireless connection kept kicking me offline, which was frustrating, but I can't rule out that it was equipment problems on my end.

"Nice hotel with excellent service " Read full review on TripAdvisor 9/17/2010 Vote

9. A very helpful staff seemed to know all about these problems, but not empowered to do anything to cure them.

"Deeply Disappointing - Not For Business At All " Read full review on TripAdvisor 8/17/2010 Vote

10. Staff was ignorant and unresponsive to the problem.

"Not upto standard " Read full review on TripAdvisor 5/24/2010 Vote