Doubletree Philadelphia, Philadelphia, Poor

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Rank

10th

Out of 177

Doubletree Philadelphia	Average Price: $222 Check Rates

Hotel Class:

237 South Broad Street

Philadelphia, 19107-5686 View map

3-Star Hotel Rank: 2 of 57
Average review rating: 3.93

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (36) , Travelocity (13) , TripAdvisor (440) , YahooTravel (32)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (7) apologetic (3) avoid (9) awful (9) bad (28) barely (9) chipped (15) complain (16) complaint (11) damage (7) dated (8) difficult (15) dingy (4) disappoint (19) disturbing (8) downside (6) expensive (12) hard (9) hassle (7) horrible (5) inconvenient (4) issue (27) lack (5) loud (12) mediocre (4) mildew (4) mistake (4) nasty (3) negative (6) noise (67) noisy (28) outdated (4) overpriced (4) poor (17) poorly (5) pricey (5) problem (49) ridiculous (5) rude (13) shame (6) slow (15) smell (16) terrible (7) tiny (5) too small (4) uncomfortable (4) unfortunate (22) weird (4) worst (9) wrong (5)

Poor	Appears in 18 comments.

The following words were used in comments with Poor:
arrival (2) charged (2) customer (2) experience (3) hotel (4) ice (3) internet (2) night (2) not (4) quality (2) room (6) service (10) television (2)

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1. We stayed for 5 days and the poor interactions were from the same irritable few each time.

"Could be a 5, a few bad apples on the staff " Read full review on TripAdvisor 1/10/2012 Vote

2. View was poor fromboth rooms.

"Great location on Broad Street " Read full review on TripAdvisor 11/8/2011 Vote

3. poor HVAC room control -- either freezing or muggy hot.

"Too many critical misses; too few hits. " Read full review on TripAdvisor 8/17/2011 Vote

4. poor satellite TV selection -- no HGTV, NatGEO, Nik, or Animal Planet.

"Too many critical misses; too few hits. " Read full review on TripAdvisor 8/17/2011 Vote

5. laundry service poor - suggest you try elsewhere.

"Just a hotel " Read full review on TripAdvisor 7/2/2011 Vote

6. Breakfast service was poor, rooms tired, concierge less than helpful.

"Just a hotel " Read full review on TripAdvisor 7/2/2011 Vote

7. I'd expect them to be a little more spacious in Phili-I received poor service at the Standing O restaurant in the lobby.

"Good, but not Great " Read full review on TripAdvisor 5/20/2011 Vote

8. This experience of poor customer service and value has denigrated my perception of Doubletree in general and I will not seek their services in the future.

"No value for customers " Read full review on TripAdvisor 9/2/2010 Vote

9. Very poor experience.

"The Can't Do attitude prevails " Read full review on TripAdvisor 1/2/2010 Vote

10. For the price the quality and level of service was poor, and we would not stay here again.

"Noisy room and no pool " Read full review on YahooTravel 11/10/2009 Vote