Renaissance Philadelphia, Philadelphia, Rude

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OpinionWell
Rank

41st

Out of 177

Renaissance Philadelphia	Average Price: $181 Check Rates

Hotel Class:

500 Stevens Drive

Philadelphia, 19113 View map

4-Star Hotel Rank: 10 of 18
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (30) , MyTravelGuide (440) , Travelocity (4) , TripAdvisor (183)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 6 comments.

The following words were used in comments with Rude:
bartender (2) clerk (2) cocktail (2) not (3) professional (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. totally rude and uncommunicative.

"Front desk staff awful " Read full review on TripAdvisor 12/11/2011 Vote

2. The clerk said in a rude voice that someone should have.

"Worst customer service in Philadelphia " Read full review on TripAdvisor 4/18/2010 Vote

3. We did not appreciate the rudeness of the clerk.

"Not Impressed " Read full review on Expedia 7/20/2009 Vote

4. Went to have a appetizer and a cocktail, and the bartender was so rude and not professional, the staff really didn't want to be there.

Read full review on MyTravelGuide 4/23/2008 Vote

5. Went to have a appetizer and a cocktail, and the bartender was so rude and not professional, the staff really didn't want to be there.

Read full review on MyTravelGuide 4/23/2008 Vote

6. and the staff was rude, rude, rude.

"Needs a renovation and staff retraining " Read full review on TripAdvisor 6/29/2007 Vote