Renaissance Philadelphia, Philadelphia, Problem

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Rank

41st

Out of 177

Renaissance Philadelphia	Average Price: $181 Check Rates

Hotel Class:

500 Stevens Drive

Philadelphia, 19113 View map

4-Star Hotel Rank: 10 of 18
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (30) , MyTravelGuide (440) , Travelocity (4) , TripAdvisor (183)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Problem

Appears in 33 comments.

The following words were used in comments with Problem:
$ (2) adequate (2) bags (2) bug (2) cares (2) charged (2) experience (2) good (2) hard (2) hassle (2) hotel (7) management (2) money (4) never (3) not (8) room (4) service (2) sleep (2) toilets (3) unfortunate (2)

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1. Check-in is where the problems started.

"Rooms are fine but service is not good " Read full review on TripAdvisor 11/21/2011 Vote

2. I did report the bug problem to the front desk so they are aware of it and did some online research when I got home and the bugs resemble snow fleas.

"Attacked by bugs while I slept " Read full review on TripAdvisor 7/22/2011 Vote

3. Seem to have corrected their vehicle break-in problems that others have mentioned which is good.

"Average for Marriott brand. " Read full review on TripAdvisor 7/13/2011 Vote

4. Seems a general problem with Marriott these days.

"Average for Marriott brand. " Read full review on TripAdvisor 7/13/2011 Vote

5. Had dinner in restaurant and staff there was good and tried to make up for prior problems.

"45 minute wait for airport shuttle " Read full review on TripAdvisor 6/28/2011 Vote

6. I had stomach problems for 5 days after eating here.

"Restaurant Warning " Read full review on TripAdvisor 3/22/2010 Vote

7. Now here is the problem I have with this hotel.

"Great Hotel - Just don't buy anything there. " Read full review on TripAdvisor 3/11/2010 Vote

8. Twice, I had key problems with inoperative keys.

"Not what you expect from a Renaissance........not even close " Read full review on TripAdvisor 9/9/2009 Vote

9. Used the shuttle without problem.

"Park, Sleep, Fly PHL " Read full review on TripAdvisor 7/6/2009 Vote

10. I have conducted several events in this hotel in the years past and never had problems.

"Beware-no hot water-poor A/C-aging hotel " Read full review on TripAdvisor 5/4/2009 Vote