Renaissance Philadelphia, Philadelphia, Complain

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OpinionWell
Rank

41st

Out of 177

Renaissance Philadelphia	Average Price: $181 Check Rates

Hotel Class:

500 Stevens Drive

Philadelphia, 19113 View map

4-Star Hotel Rank: 10 of 18
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (30) , MyTravelGuide (440) , Travelocity (4) , TripAdvisor (183)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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avoid (5) bad (10) big deal (3) broken (7) bug (3) complain (4) complaint (14) dated (6) difficult (5) dirty (13) disappoint (10) disgust (2) downside (3) dusty (3) expensive (6) filthy (5) hard (20) hate (3) issue (12) loud (10) mediocre (2) mess (3) mistake (3) mold (2) nasty (2) negative (3) noise (9) noisy (4) odor (2) outdated (7) outrageous (2) overpriced (2) peeling (2) poor (11) poorly (2) problem (13) rude (6) slow (4) smell (12) smoker (3) stain (2) terrible (10) tiny (2) uncomfortable (4) unfortunate (3) urine (3) weird (4) worn (10) worst (7) wrong (2)

Complain

Appears in 11 comments.

The following words were used in comments with Complain:
carpet (2) lobby (2) management (3) new (2) nicer (2) noise (2) not (2) peeling (2) prompt (2) room (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I had often complained about this issue.

"Really 3.5 stars-above average " Read full review on TripAdvisor 4/8/2012 Vote

2. Service and staff at this hotel is great, nothing to complain about.

"Good " Read full review on TripAdvisor 6/13/2011 Vote

3. Had to call 5 times to complain about people yelling from the balconies.

Read full review on MyTravelGuide 7/20/2009 Vote

4. One client complained of poor A/C in his room and they both had no hot water this morning.

"Beware-no hot water-poor A/C-aging hotel " Read full review on TripAdvisor 5/4/2009 Vote

5. When I went down to the lobby to complain I was given a nicer room that did not have peeling paint, the carpet was fine and no creature scratching.

Read full review on MyTravelGuide 7/8/2008 Vote

6. When I went down to the lobby to complain I was given a nicer room that did not have peeling paint, the carpet was fine and no creature scratching.

Read full review on MyTravelGuide 7/7/2008 Vote

7. Manager promptly gave us a new room after we complained about the noise overhead.

Read full review on MyTravelGuide 7/7/2008 Vote

8. Manager promptly gave us a new room after we complained about the noise overhead.

Read full review on MyTravelGuide 6/16/2008 Vote

9. Since we were only there for a quick nights sleep we didn`t complain.

"Smelly Room, Great Service " Read full review on TripAdvisor 3/29/2008 Vote

10. We complained to the manager a day after we left and he was nice and gave us 1000 extra Marriott points.

"Hard to rate " Read full review on TripAdvisor 4/20/2007 Vote