Back to search results
OpinionWell
Rank
36th
Out of 177

Holiday Inn Philadelphia

Average Price: $202  
 
Hotel Class:
400 Arch Street
Philadelphia, 19106 View map  
3-Star Hotel Rank: 21 of 57
Average review rating: 3.58
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (32) , MyTravelGuide (699) , Travelocity (7) , TripAdvisor (392) , YahooTravel (17)
SAFE TO BOOK ? (1/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 36 comments. 
The following words were used in comments with Rude:
arrival (2)   attitude (3)   checkout (2)   clerk (3)   credit (3)   desk (16)   disappoint (2)   dusty (2)   employee (3)   housekeeping (2)   never (3)   night (5)   not (10)   paper (4)   personable (2)   room (4)   service (3)   slow (2)   staff (14)   walking (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. Our only staff complaint was the on-site restaurant employees who were surly at best and downright rude when we asked for silverware for our room after the front desk directed us to make the request.
"Tired decor, friendly staff (except restaurant) " Read full review on TripAdvisor   1/19/2012 Vote      
2. Why let me order to begin with if not having a credit card on file is an issue? After I got into a argument on the phone with the front desk girl that was completely rude, I took the lid off of my meal only to find some mystery meat that they claimed was 'bacon.
"Hell on earth. " Read full review on TripAdvisor   1/10/2012 Vote      
3. Once again we had to deal with a long wait at the front desk, rude service and believe it or not, ANOTHER party going on the back.
"FRONT DESK WAS RIDICULOUSLY RUDE!!! " Read full review on TripAdvisor   9/19/2011 Vote      
4. ) the front desk staff was slow, unhelpful and downright rude.
"FRONT DESK WAS RIDICULOUSLY RUDE!!! " Read full review on TripAdvisor   9/19/2011 Vote      
5. Finally, I had a significant issue with a man working reception at night, who was impolite well past the point of rudeness.
"Great Location and a Good Bargain " Read full review on TripAdvisor   1/15/2011 Vote      
6. My only qualm was when I checked out, which was a result of the single rude hotel employee that I encountered.
"Everything was great except for a single desk clerk " Read full review on TripAdvisor   1/2/2011 Vote      
7. As a whole the staff was fine, however, the couple rude employees caused our experience at the hotel to move from Good to Average.
"Besides the Rude Front Desk Clerks it was a good stay " Read full review on TripAdvisor   12/15/2010 Vote      
8. She rudely replied that she didn't know because she never drives and then didn't even make an effort to ask anyone else.
"Besides the Rude Front Desk Clerks it was a good stay " Read full review on TripAdvisor   12/15/2010 Vote      
9. However, the other two had bad attitudes and were rude.
"Besides the Rude Front Desk Clerks it was a good stay " Read full review on TripAdvisor   12/15/2010 Vote      
10. They spoke down to me and were very rude so I told them that I definately did not want to rebook with them and I would go with someone else.
"Terrible Customer Service " Read full review on TripAdvisor   9/10/2010 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved