Holiday Inn Philadelphia, Philadelphia, Issue

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Rank

36th

Out of 177

Holiday Inn Philadelphia	Average Price: $202 Check Rates

Hotel Class:

400 Arch Street

Philadelphia, 19106 View map

3-Star Hotel Rank: 21 of 57
Average review rating: 3.58

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (699) , Travelocity (7) , TripAdvisor (392) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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bad (34) badly (4) barely (5) big deal (5) broken (4) complain (14) complaint (17) damage (5) dated (5) difficult (3) dirt (3) dirty (17) disappoint (17) disturbing (7) downside (5) dump (4) dusty (5) expensive (26) hard (10) hassle (4) horrible (6) inconvenient (4) issue (22) lack (8) loud (22) mistake (8) mold (4) negative (5) noise (30) noisy (19) overpriced (6) peeling (3) poor (11) pricey (10) problem (31) ridiculous (6) rude (15) slow (17) smell (4) stain (4) tear (3) terrible (7) tiny (6) uncomfortable (4) unfortunate (9) unhelpful (4) worn (5) worst (4) would have liked (3) wrong (7)

Issue

Appears in 29 comments.

The following words were used in comments with Issue:
arrival (5) bed (3) credit (2) customer (3) desk (8) floor (4) hotel (7) not (9) reception (3) remodel (2) reservation (3) room (11) rude (2) service (2) size (2) sleep (2) smoke (2) staff (3) unfortunate (2) well (2)

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1. Biggest issue other than the dirt is that despite renovating much of the hotel, it seems they decided to leave the nasty old air/heat units in instead of replacing with modern ones.

"Pretty good. Housekeeping issues and sirens! " Read full review on TripAdvisor 3/12/2012 Vote

2. We did have issues and to the staffs credit they tried to make it better.

"All About the Location " Read full review on TripAdvisor 3/5/2012 Vote

3. Why let me order to begin with if not having a credit card on file is an issue? After I got into a argument on the phone with the front desk girl that was completely rude, I took the lid off of my meal only to find some mystery meat that they claimed was 'bacon.

"Hell on earth. " Read full review on TripAdvisor 1/10/2012 Vote

4. The following were the issues:-Sticky substance on the bathroom floor which I cleaned up;-I was guaranteed a queen sized bed, but I believe, the bed in the room was standard size.

"Bad from start to finish " Read full review on TripAdvisor 12/14/2011 Vote

5. Nicely remodeled, no issues.

"Quick visit, pleasant stay " Read full review on TripAdvisor 11/23/2011 Vote

6. My only issue is that there seemed not to be alot of staff around and there were always alot of people at the reception desk.

"loved this hotel !!! " Read full review on TripAdvisor 11/21/2011 Vote

7. We booked the reservation thru a travel agency - so I had a few issues with the reservation department when checking on the rooms before arrival, Finally I waited and called the front desk 24 hours before arrival and they were great to work out my concerns about the rooms (three senior couples wanting to be placed close to each other).

"Great location and front desk staff were wonderful! " Read full review on TripAdvisor 10/10/2011 Vote

8. Back at the reception the Manager brings up 'Subject to availaibility' issue on reservations.

"Not impressed " Read full review on TripAdvisor 9/6/2011 Vote

9. The hotel could be noisy as it's in a busy historical district so I requested a higher floor and our room was on the 8th floor and street noise was not an issue.

"Very nice hotel, awesome location!!!! " Read full review on TripAdvisor 7/5/2011 Vote

10. We were not the only one's waiting for a table? Priya was very pleasant enough to issue us a breakfast voucher for two, we returned to the restaurant to be seated.

"Horrible experience " Read full review on TripAdvisor 7/3/2011 Vote