Holiday Inn Philadelphia, Philadelphia, Problem

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Rank

36th

Out of 177

Holiday Inn Philadelphia	Average Price: $202 Check Rates

Hotel Class:

400 Arch Street

Philadelphia, 19106 View map

3-Star Hotel Rank: 21 of 57
Average review rating: 3.58

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (699) , Travelocity (7) , TripAdvisor (392) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bad (34) badly (4) barely (5) big deal (5) broken (4) complain (14) complaint (17) damage (5) dated (5) difficult (3) dirt (3) dirty (17) disappoint (17) disturbing (7) downside (5) dump (4) dusty (5) expensive (26) hard (10) hassle (4) horrible (6) inconvenient (4) issue (22) lack (8) loud (22) mistake (8) mold (4) negative (5) noise (30) noisy (19) overpriced (6) peeling (3) poor (11) pricey (10) problem (31) ridiculous (6) rude (15) slow (17) smell (4) stain (4) tear (3) terrible (7) tiny (6) uncomfortable (4) unfortunate (9) unhelpful (4) worn (5) worst (4) would have liked (3) wrong (7)

Problem

Appears in 64 comments.

The following words were used in comments with Problem:
arrival (3) bed (6) clean (5) desk (10) food (6) friendly (4) good (5) hot (4) hotel (9) internet (3) lacking (3) management (4) night (12) not (27) personable (4) room (26) service (4) shower (8) staff (11) water (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The loby internet is very fast so the problem is one they could very easily fix.

"Good Hotel. Nice staff. " Read full review on TripAdvisor 5/12/2012 Vote

2. But on the express checkout form I was mistakenly charged twice for parking my car, and when I brought it to the attention of the front desk staff she saw immediately what the problem was and rectified it, so that was good.

"Great location but very dusty " Read full review on TripAdvisor 3/5/2012 Vote

3. My main problem with this hotel was the dust.

"Great location but very dusty " Read full review on TripAdvisor 3/5/2012 Vote

4. We thought all three of the rooms we had were clean and didnt notice any problems other than the first two were on the small side.

"All About the Location " Read full review on TripAdvisor 3/5/2012 Vote

5. Associate said if I had any problems to press the button.

"Quick visit, pleasant stay " Read full review on TripAdvisor 11/23/2011 Vote

6. the biggest problem i had was the heating/cooling unit.

"definitely not worth $220+ / night " Read full review on TripAdvisor 10/31/2011 Vote

7. I was a bit hesitant to stay here based on some of the previous reviews, so I was on the lookout for problems.

"Great Location, but a Bit Dark and Gloomy " Read full review on TripAdvisor 8/13/2011 Vote

8. We had a problem booking through Priceline which did not guarantee a room with 2 double beds.

"Great desk staff, very accommodating. " Read full review on TripAdvisor 7/29/2011 Vote

9. I did not experience any problem with noise at night, or even during the day for that matter, and we could see the fire station from the window in our room.

"I would not hesitate to stay here again. " Read full review on TripAdvisor 4/30/2011 Vote

10. Hotel management remedied this without any problem.

"Great Location and a Good Bargain " Read full review on TripAdvisor 1/15/2011 Vote