Buena Vista Palace Orlando, Orlando, Complain

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Rank

29th

Out of 543

Buena Vista Palace Orlando	Average Price: $155 Check Rates

Hotel Class:

1900 Buena Vista Drive

Orlando, 32830-2206 View map

4-Star Hotel Rank: 12 of 59
Average review rating: 3.9

OpinionWell Value Index: 5

Traveler reviews analyzed: MyTravelGuide (6) , Travelocity (28) , TripAdvisor (1693)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (11) annoy (27) avoid (28) awful (29) bad (133) big deal (12) broken (21) complain (82) complaint (76) dated (26) difficult (18) dirty (74) disappoint (71) disturbing (12) downside (18) expensive (159) filthy (30) hard (49) horrible (30) inconvenient (25) issue (101) lack (25) loud (50) mildew (19) mold (58) negative (66) noise (74) noisy (39) odor (19) outdated (14) outrageous (14) overpriced (55) poor (45) pricey (53) problem (179) ridiculous (18) roach (18) rude (32) shock (11) sick (11) slow (43) smell (151) terrible (41) tiny (25) uncomfortable (14) unfortunate (29) unpleasant (14) worn (23) worst (33) wrong (32)

Complain

Appears in 121 comments.

The following words were used in comments with Complain:
clean (9) desk (17) free (4) guest (5) hotel (19) liked (6) management (9) much (6) never (5) night (7) not (27) park (9) price (8) problem (6) rating (5) reception (6) reviews (9) room (42) staff (5) water (4)

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1. This time I'm angry and called down to complain.

"Time to reconsider our options? " Read full review on TripAdvisor 5/14/2012 Vote

2. We attempted to settle into the room, but after a second thought, went downstairs to complain.

"Rough Start, Excellent Finish " Read full review on TripAdvisor 5/1/2012 Vote

3. I complained about the hefty parking fee and all she could say was that she was sorry.

"I would not recommend it! Think about it! " Read full review on TripAdvisor 4/29/2012 Vote

4. complaints seem to be dealt with quickly - complain if you are not satisfied.

"not bad " Read full review on TripAdvisor 4/13/2012 Vote

5. They came at 6pm after complaining.

"not bad " Read full review on TripAdvisor 4/13/2012 Vote

6. Management then moved us to a double suite when we complained on another side of the buildding.

"not bad " Read full review on TripAdvisor 4/13/2012 Vote

7. I called the front desk to complain b/c my daughter has asthma.

"Will never stay here again, moldy and musty ! " Read full review on TripAdvisor 3/31/2012 Vote

8. The phone and alarm clock were ancient and when I called downstairs they complained that they couldn't hear me.

"Decent Stay, Great Location, Great Service! " Read full review on TripAdvisor 3/18/2012 Vote

9. When I complained to the staff about it, the charge was removed from my bill.

"2nd stay at Buena Vista Palace was another excellent experience " Read full review on TripAdvisor 2/11/2012 Vote

10. Got seated at 7:30pm as requested and then did not get served our dinner until 9:15; and that was only after repeatedly complaining to the manager.

"Terrible experience " Read full review on TripAdvisor 2/2/2012 Vote