Holiday Inn New Orleans, New Orleans, Complain

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Rank

32nd

Out of 427

Holiday Inn New Orleans	Average Price: $168 Check Rates

Hotel Class:

330 Loyola Avenue

New Orleans, 70112 View map

3-Star Hotel Rank: 16 of 125
Average review rating: 4

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (15) , Travelocity (1) , TripAdvisor (220) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 4 comments.

The following words were used in comments with Complain:
shuttle (4)

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1. The shuttle was unreliable though and I was not satisfied with the customer service I received when I complained.

"Hotel is average, shuttle unreliable " Read full review on TripAdvisor 10/27/2011 Vote

2. I called several time to complain the desk people claimed that the shuttle was there 3 times to get us but as I explained we were at the shuttle pickup & they never did show up.

"Our family loved the city. " Read full review on TripAdvisor 7/26/2011 Vote

3. For those complaining about location or proximity to the Quarter, the hotel shuttle will get you to a number of areas quickly (quarter, WWII museum, Riverwalk, Casino).

"Great improvements being completed " Read full review on TripAdvisor 2/2/2011 Vote

4. Those of us who did get on got to listen to the driver complain the whole trip.

"not too good " Read full review on TripAdvisor 1/6/2009 Vote