Fairmont New Orleans, New Orleans, Shock

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Rank

7th

Out of 427

Fairmont New Orleans	Average Price: $242 Check Rates

Hotel Class:

123 Baronne Street

New Orleans, 70112 View map

4-Star Hotel Rank: 4 of 37
Average review rating: 3.69

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (66) , MyTravelGuide (83) , TripAdvisor (535)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (9) annoy (7) avoid (6) awful (11) bad (34) barely (5) big deal (8) complain (20) complaint (26) cramped (6) delay (4) difficult (6) dirt (4) dirty (16) disappoint (56) disturbing (4) downside (11) expensive (32) frustrated (4) hard (21) horrible (4) ignored (7) inconvenient (5) incorrect (5) issue (55) lack (15) loud (13) mad (5) mediocre (4) mistake (7) negative (22) noise (44) noisy (7) overpriced (5) poor (18) pricey (18) problem (61) roach (5) rude (15) shame (4) shock (7) slow (17) smell (17) sophisticated (4) stained (4) terrible (8) tiny (10) unfortunate (15) worst (7) wrong (21)

Shock

Appears in 8 comments.

The following words were used in comments with Shock:
bed (2) charged (2) does (2) double (2) guest (2) hotel (3) not (2) room (3) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. One thing was a bit shocking that I thought might have calmed down since the many times we've been to NOLA.

"Beautiful Hotel with but a few "buts" " Read full review on TripAdvisor 12/22/2011 Vote

2. We entered our room and were shocked to find that the room had not been made up.

"What do you mean you want US to make up YOUR bed??? " Read full review on TripAdvisor 9/10/2011 Vote

3. What a shock, even the Ritz does not charge for receiving packages for its guests - only the New Orleans Waldorf does that.

"Terrible Service " Read full review on TripAdvisor 3/21/2011 Vote

4. I am shocked at how poorly this hotel is run.

"Terrible Service " Read full review on TripAdvisor 3/21/2011 Vote

5. Being a Diamond memeber with Hilton and having received some of the best service at hotels in there company I was shocked that they would hire someone this poor at customer service to run there flag ship hotels.

"Horrible service " Read full review on TripAdvisor 3/3/2011 Vote

6. Also, there was a broken hairdryer socket in the outlet that gave me an electric shock.

"Most Pimped out Bathroom I've ever had...we loved it! " Read full review on TripAdvisor 6/5/2010 Vote

7. I wasn't shocked because I did my research, but the $42/night (w/tax) parking really is outrageous, especially since some guests were having problems with it (we saw one guy being charged hourly and being made to pay when he took the car out; they couldn't immediately find someone else's keys).

"Nearly perfect " Read full review on TripAdvisor 3/20/2010 Vote

8. When I called to re-confirm the reservation I was shocked by the 1 double bed, so I asked about having a room with 2 double beds.

Read full review on MyTravelGuide 12/4/2004 Vote