8. where do i start well me and my girlfriend wanted to get away for new years eve so we made the drive from dallas to new orleans and i had reserved a king suite at the roosevelt and requested a early check in we arrived around 1:30 and we were told our room will be ready in about a hour well 4:00pm comes around still no room after many attempts at the front desk with rude employees finally had a nice young lady that upgraded us to a luxury suite for the night but we had to check out the next morning and go back to the room that we reserved which we agreed to.