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Rank
7th
Out of 427

Fairmont New Orleans

Average Price: $242  
 
Hotel Class:
123 Baronne Street
New Orleans, 70112 View map  
4-Star Hotel Rank: 4 of 37
Average review rating: 3.69
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (66) , MyTravelGuide (83) , TripAdvisor (535)
SAFE TO BOOK ? (2/5 issues found)
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Hard
Appears in 28 comments. 
The following words were used in comments with Hard:
$ (3)   bar (6)   bath (3)   bathroom (3)   bed (5)   clean (3)   coffee (6)   decorate (3)   good (5)   hotel (14)   liked (4)   location (3)   luxurious (3)   new (6)   not (17)   noticeable (2)   room (22)   service (11)   small (3)   staff (3)    
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1. The problem: according to a hotel employee, the hotel's computer system had been down for 18 hours, and so the staff (who was working very hard) didn't know who had checked out, which rooms were occupied or which rooms had been cleaned.
"Suspect Management? " Read full review on TripAdvisor   4/24/2012 Vote      
2. vs including one in the bathroom, the room service as with everything was first class, included in the room are dressing gowns and slippers, a fully stocked mini bar and an empty one for your own use, iron and ironing board, wet bar, double size shower with overhead and wall jets, roll top free standing bath and double wash hand basins the bathroom is about 120 sq ft, as for the rest of the hotel and the services, absolutly top class, helpfull staff who look like they enjoy working, stazarac bar is a good meeting and drinking place if not a bit busy sometimes,in house resturant and italina resturant both very good foor and service, i find it really hard to say anything bad about this hotel and ok if anything it would have been nice to have a coffee machine in the room, but with a coffee shop on the ground floor it was not a problem to pop down and get a coffee or two, i dont know if the rooms have coffee machine or not but i guess they expect people using the suites to call for room service, our friend who stayed here for a few night with us had the Rooservelt suite and this is know as the big one, yes it is massive with a grand piano and dinning table and like ours you could not fault it, you will be amazed by the stunning decor of this whole hotel, the swimming pool is heatad with a hot tub at the side of it, pool side bar with food service, plenty of sun bathing chairs and room for you to find a little spot of your own somewere on the terrace,ok its known to rain quite heavy in New Orleans and your room will be supplied with one umberella, if you need another one all you have to do is ask and it will be supplied, if you want to treat some one to a special treat head for the rooservelt hotel.
"the best in New Orleans " Read full review on TripAdvisor   4/2/2012 Vote      
3. It was hard to work in any of our rooms as the wireless service was non existent in many areas, my hot spot wouldn't work, and cell phone calls were always being dropped.
"Great Room in Tower 2, Poor wireless service throughout the hotel " Read full review on TripAdvisor   1/28/2012 Vote      
4. I would also like to note that the Sazerac bar, although pricey, is home to some extremely well-versed and talented bartenders (hard to find these days.
"Room Facilities Lacking, but Beautiful Hotel " Read full review on TripAdvisor   1/12/2012 Vote      
5. The first room my wife and I were assigned to was extremely small, We could hardly move around.
"A Historic Hotel, but the rooms are overrated " Read full review on TripAdvisor   11/13/2011 Vote      
6. They try very hard, and it shows.
"Top Shelf " Read full review on TripAdvisor   8/8/2011 Vote      
7. It is like sleeping on particle board- very hard and not very comfortable.
"Beautiful, upscale hotel near Bourbon Street. " Read full review on TripAdvisor   7/28/2011 Vote      
8. There was no vanity space, making it hard to prepare for business meetings.
"Grand gem, inconsistent service " Read full review on TripAdvisor   6/24/2011 Vote      
9. The hotel is very well decorated, probably the best that I've stayed at in the city, though I think the Ritz might beat it (have only dined there, though, so hard to say).
"Nice hotel in an okay location " Read full review on TripAdvisor   6/9/2011 Vote      
10. While on a tour I had heard that several food and service industries had a hard time staffing as much as pre-Katrina days as only 60% of residents have come back home.
"Beautiful historic hotel, but need more staff to provide expected level of service. " Read full review on TripAdvisor   4/1/2011 Vote      
   
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