Sheraton New Orleans, New Orleans, Terrible

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Rank

47th

Out of 427

Sheraton New Orleans	Average Price: $230 Check Rates

Hotel Class:

500 Canal Street

New Orleans, 70130 View map

4-Star Hotel Rank: 17 of 37
Average review rating: 3.1

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (125) , MyTravelGuide (672) , Travelocity (4) , TripAdvisor (944) , YahooTravel (60)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Terrible

Appears in 61 comments.

The following words were used in comments with Terrible:
bathroom (5) conference (7) customer (4) disappoint (4) elevator (7) floor (6) food (8) great (4) hotel (15) lighting (5) lobby (4) location (6) much (6) never (6) night (4) not (10) room (23) service (14) street (3) upscale (3)

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1. The bathroom was TERRIBLE.

"The bathroom was disguesting... among other things " Read full review on TripAdvisor 4/16/2012 Vote

2. The rooms themselves are very small and in great need of renovation - the doors were cheap and looked terrible and the windows were completely sealed so there was no way to get fresh air into the room.

"Could have been better " Read full review on TripAdvisor 3/27/2012 Vote

3. Had the rooms not been priced the way they were, I would probably not be as disappointed with the hotel, but the rooms were terrible, and the prices were very high.

"Could have been better " Read full review on TripAdvisor 3/27/2012 Vote

4. Until finally one sweet young girl, a night manager (terrible I forget her name - I am so sorry) took some time with us and looked into how we could stay just one more night to finish up the conference.

"Turned Out OK " Read full review on TripAdvisor 1/12/2012 Vote

5. If you dislike the way the stairwells smell (I did) and enjoy the ease of getting out of your car and going right up to your room, the extra 20$ you save isn't really that much, in the end - you will probably just spend it on terrible drinks on bourbon street in the long room, so treat yourself, eh?Honestly, after visiting, I think the way to go in New Orleans is to pick one of the B&B's or guest houses in the French Quarter/ Garden District - it would be a much more authentic visit.

"Great location and view, no ambiance and a little run down " Read full review on TripAdvisor 1/3/2012 Vote

6. For this reason, the location and the nice buffet breakfast on the 2nd floor this avoided a terrible.

"Not Good " Read full review on TripAdvisor 10/27/2011 Vote

7. This hotel is just terrible.

"Do not stay at this hotel " Read full review on TripAdvisor 10/5/2011 Vote

8. There was a terrible leak from the ice machine on our floor, I reposted it to the front desk, and when we left 3 days later, the floor still had water that puddled around your feet when walked through.

"disappointing " Read full review on TripAdvisor 9/22/2011 Vote

9. Not to nit pick, but how can they charge for a bottle of water? It's New Orleans in the summer, would it be so terrible to offer a complimentary bottle? Seems like a good idea, especially given the heat and humidity in the cityAverage hotel, some great attributes, and some terrible.

"Good stay, with shades of grey " Read full review on TripAdvisor 7/28/2011 Vote

10. Air conditioning in the room took forever to reach a comfortable temperature, and the bathroom lighting was terrible.

"Great city--average hotel " Read full review on TripAdvisor 7/28/2011 Vote