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Rank
47th
Out of 427

Sheraton New Orleans

Average Price: $230  
 
Hotel Class:
500 Canal Street
New Orleans, 70130 View map  
4-Star Hotel Rank: 17 of 37
Average review rating: 3.1
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (125) , MyTravelGuide (672) , Travelocity (4) , TripAdvisor (944) , YahooTravel (60)
SAFE TO BOOK ? (2/5 issues found)
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Issue
Appears in 89 comments. 
The following words were used in comments with Issue:
$ (4)   bed (5)   clean (5)   desk (5)   elevator (5)   few (4)   great (4)   hotel (29)   internet (4)   location (5)   management (4)   most (4)   new (7)   noise (11)   not (18)   park (8)   reviews (5)   room (29)   service (6)   staff (9)    
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1. Perhaps the real issue is they offered no alternatives for safe, self-parking.
"Great Location - Good Service " Read full review on TripAdvisor   5/21/2012 Vote      
2. Also the hotel has its issues, our room door would NOT lock, we called down 2 times for someone to come fix it and I finally had to flag down security.
"Watch out for hidden fees " Read full review on TripAdvisor   5/14/2012 Vote      
3. Outside of this single astonishing price issue, the Sheraton is a lovely and perfectly located hotel I would recommend.
"Nawlins Redux " Read full review on TripAdvisor   4/11/2012 Vote      
4. We had Internet issues and every time we called they said that they would be fixed in five minutes, we did not get on the Internet for the entire stay(4days),I was told by the front desk that I can come down in the lobby and use the wifi.
"Horrible customer service " Read full review on TripAdvisor   3/21/2012 Vote      
5. They are remodeling the hotel, but were careful to place us in an area where noise would not be an issue.
"Nice hotel with excellent location " Read full review on TripAdvisor   3/11/2012 Vote      
6. was issued a room with someone else luggage in the room.
"hotel not worth price " Read full review on TripAdvisor   2/28/2012 Vote      
7. I wrote back and said I didn't appreciate my feedback being blown off, and got a personal email from an employee that addressed an issue that I hadn't even mentioned, but said nothing about the problems I'd written to them about.
"Corporate "We don't care" service from the get go... " Read full review on TripAdvisor   2/23/2012 Vote      
8. I wrote the company to tell them about their voicemail issue and was sent a form letter that had nothing to do with the issue I mentioned.
"Corporate "We don't care" service from the get go... " Read full review on TripAdvisor   2/23/2012 Vote      
9. As Mardi Gras approached, wrist bands were issued and required to enter the hotel - this is a general practice in and near the French Quarter during Mardi Gras.
"A Long Stay - Conference then Mardi Gras " Read full review on TripAdvisor   2/20/2012 Vote      
10. Hopefully the hotel will finish its own fitness center soon and this will no longer be an issue.
"A very nice htel " Read full review on TripAdvisor   1/17/2012 Vote      
   
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