Sheraton New Orleans, New Orleans, Complain

OpinionWell's Blog

Home » United States » Louisiana » New Orleans Destinations » New Orleans Hotels » Sheraton New Orleans

OpinionWell
Rank

47th

Out of 427

Sheraton New Orleans	Average Price: $230 Check Rates

Hotel Class:

500 Canal Street

New Orleans, 70130 View map

4-Star Hotel Rank: 17 of 37
Average review rating: 3.1

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (60) , MyTravelGuide (672) , Travelocity (4) , Expedia (125) , TripAdvisor (944) , BedBugRegistry (3)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (22) avoid (25) awful (9) bad (96) badly (10) broken (18) chipped (11) complain (54) complaint (30) damage (13) dated (19) difficult (13) dingy (10) dirty (51) disappoint (79) downside (9) expensive (69) filthy (13) frustrated (21) hard (24) horrible (24) inconvenient (12) issue (56) lack (11) loud (26) mediocre (11) mess (11) mistake (9) negative (44) nightmare (19) noise (104) noisy (51) outdated (16) overpriced (16) peeling (10) poor (45) pricey (17) problem (132) ridiculous (20) rude (30) slow (75) smell (46) terrible (36) tiny (17) unacceptable (9) uncomfortable (10) unfortunate (20) worn (44) worst (30) wrong (23)

Complain

Appears in 83 comments.

The following words were used in comments with Complain:
$ (4) bed (5) busy (4) change (3) charged (4) desk (9) elevator (6) floor (9) hotel (21) internet (6) management (6) new (8) night (6) not (7) reviews (4) room (27) service (5) smoke (4) useful (4) view (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Despite complaining about the room to the front desk at 7:30 AM, it was evening before I got another room.

"Tired and noisy property, indifferent staff " Read full review on TripAdvisor 5/19/2012 Vote

2. I would have called to complain, but neither of the phones in the room worked.

"Tired and noisy property, indifferent staff " Read full review on TripAdvisor 5/19/2012 Vote

3. After complaining to the manager and ultimately packing our bags to find another hotel, the manager ended up giving us the best suite in the hotel, on the house.

"Check Your Dates! " Read full review on TripAdvisor 5/8/2012 Vote

4. Keep in mind some people always need to feel elitist and will always find something to complain about.

"Ignore the bad reviews! " Read full review on TripAdvisor 4/15/2012 Vote

5. We were placed right next to the elevator, the room wasn't cleaned untill the third day we were there-and only after complaining.

"Average at Besr " Read full review on TripAdvisor 3/7/2012 Vote

6. I'm pretty sure the construction had to be going on on the 38th floor but we didn't check to verify and she did tell us so I can't complain about that too much.

"Not a 4 star hotel experience " Read full review on TripAdvisor 3/5/2012 Vote

7. We complained to reception, but nothing was done about it.

"Good room, but avoid big events " Read full review on TripAdvisor 1/29/2012 Vote

8. Yes, you have to pay for wifi internet access but at these rates, we could hardly complain.

"Excellent Service, Location, and Value " Read full review on TripAdvisor 12/29/2011 Vote

9. We are very frequent travelers and after 2 nights we usually start to complain about back pain from the beds.

"BEST SLEEP EVER!!!!! " Read full review on TripAdvisor 12/12/2011 Vote

10. Very nice hotel, clean overall, great location downtown, no real complains.

"Great hotel and location " Read full review on TripAdvisor 12/1/2011 Vote