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OpinionWell
Rank
47th
Out of 427

Sheraton New Orleans

Average Price: $230  
 
Hotel Class:
500 Canal Street
New Orleans, 70130 View map  
4-Star Hotel Rank: 17 of 37
Average review rating: 3.1
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (125) , MyTravelGuide (672) , Travelocity (4) , TripAdvisor (944) , YahooTravel (60)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 72 comments. 
The following words were used in comments with Rude:
busy (5)   cares (4)   clean (4)   desk (13)   employee (4)   extremely (5)   floor (4)   friendly (5)   helpful (5)   hotel (8)   liked (5)   management (7)   most (4)   not (19)   park (4)   room (10)   service (5)   staff (34)   table (4)   well (5)    
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1. The hotel rooms were noisy and the maid service was late and rude.
"Should have picked another hotel " Read full review on TripAdvisor   5/14/2012 Vote      
2. I asked to be moved, and the front desk people were extremely rude, told me to come get the key to the new room.
"Don't stay! The rooms were so dirty and the service was the worst I've ever experienced! " Read full review on TripAdvisor   4/30/2012 Vote      
3. Considering I have stayed in several hotels, the staff (manager included) were completely rude and useless as far as my stay went.
"Horrible customer service " Read full review on TripAdvisor   3/21/2012 Vote      
4. She, Francette was so rude that it became a joke among the hundreds of runners in town for the New Orleans Marathon.
"Great Hotel with the worst Concierge " Read full review on TripAdvisor   3/17/2012 Vote      
5. Valet service: When we got there, the valet guy was rude and arrogant and was actually yelling at my husband and flailing his arms because we drove up the wrong lane in the valet drop off.
"Not a 4 star hotel experience " Read full review on TripAdvisor   3/5/2012 Vote      
6. when spoke to manager steve he was extremely rude about the situation.
"hotel not worth price " Read full review on TripAdvisor   2/28/2012 Vote      
7. The chamberlain was very rude and the room was cleaned always after 2 pm.
"Good place but bad service. " Read full review on TripAdvisor   1/12/2012 Vote      
8. Each staff member we encountered was unpleasant, or downright rude.
"Rude, incompetent staff! " Read full review on TripAdvisor   11/8/2011 Vote      
9. Overall, the staff was rude and incompetent.
"This place has BEDBUGS!!!! " Read full review on TripAdvisor   11/4/2011 Vote      
10. The clerks at the front desk were unbelievably rude and did not get the manager for me when I requested to speak with him.
"This place has BEDBUGS!!!! " Read full review on TripAdvisor   11/4/2011 Vote      
   
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